EZContactsReviews 6,720

Took over 4 weeks to get my glasses. Probably would have taken longer if I didn't contact them asking what was going on.

Order has been lost for 3 weeks now - still waiting on update since my account has been debited. Responses have not been helpful or informative.

It took a full month after ordering to receive glasses. I called and emailed several times during that month. Communication is not their strong suit. I would not order from this company ever again.

Got my designer glasses with prescription at less than half the price I was quoted in retail stores and at my optometrist. Communication on delivery was great and they arrived on the specified date beautifully packaged with a certificate of authenticity. Highly recommend.

Less expensive, free prescription lenses... took a long time because they were on backorder but they were even nicer than I had anticipated

Fast and easy process when I ordered glasses and contacts! The status updates were helpful! EZContacts is a highly recommended service I talk about to friends and family.

The quality of the product was great and the customer service was very fast and helpful. When I received the glasses and put them on my prescription was exact and the fit was great. When customer service was contacted response time was fast and very helpful.

Compared prices, EZContacts was the lowest price, Plus fast shipping. One happy customer. I will come back for sure

I ordered a frame with lens. Therefore, it took a while because the frame was transfered to the lab to get processed. At first, I thought my order was forgotten and left EZs team a message. They replied to it within 1 day explaining why it took a while.
I really appreciate that and really impressed by their customer service for the first purchase.
I will sure purchase more products from EZContacts.
Thank you guys!

No one cares to help and shipping takes forever. No quality standards and no one cares about making anything better. No personalized care even when the mistake is all you!

It took 5 weeks to receive my order. I wasn't updated on the status - I had to call 3 different times to find out what was going on with it. Once I finally received my glasses, the lens quality was very very poor. A lot of glare and the cut of the lenses makes it so you have to be looking straight on in order to be in full focus.

Saved a bundle on Oakley prescription glasses which were exactly as ordered. Delivery was slow than expected, approximately 3 weeks but accurate to initial delivery email estimate

Initially I was beginning to worry I had been ripped off. I submitted my order but never received a confirmation email from EZ Contacts. I received an email thanking me for subscribing but no confirmation that I had placed an order. Though my initial order was a little iffy, once I received my product I was more than satisfied! My sunglasses are even better than I expected and I now wear them daily.

I called to check on my order because it has been over a week. I just found out the item was discontinued. I never recieved a call or email regarding this. They stated they had a "system problem". I need my glasses and they just wasted my time. Now I have to wait 3-5 days to get my money back, so there goes another week. SMH!

Lengthy wait period, but glasses are very nice.
The lenses we're smaller than I had realized-next time I will make note of the lens dimensions.

Took much longer then they said. Emailed twice to check on process and both times they informed me of a time frame to expect, but it took much longer then what they replied to me. When the glasses arrived, they were not accurate, nor looked good. Dissapointed.