Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EZContacts

EZContacts

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EZContacts?
grey stargrey stargrey stargrey stargrey star

EZContacts Reviews Summary

EZContacts has a rating of 3.4 stars from 6,720 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 4th among Contact Lenses sites.

service
571
value
357
shipping
361
returns
197
quality
290
This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
2 helpful votes
Follow Susan H.
Unfollow Susan H.
Share Review
Report Review

Slow then wrong.
September 14, 2018

Very slow to process and ship order of contact lenses. Arrived (finally) and was wrong. Tried to call, 50 callers ahead of me. So what does that suggest? Terrible quality/poor customer service.

Date of experience: September 12, 2018
New York
1 review
0 helpful votes
Follow Danielle A.
Unfollow Danielle A.
Share Review
Report Review

The best
September 14, 2018

My eyeglasses are beautiful, I got it very fast, the lenses very well done. I am very happy, I will buy another pair.

Date of experience: September 12, 2018
Texas
1 review
1 helpful vote
Follow Judith W.
Unfollow Judith W.
Share Review
Report Review

Great service
September 14, 2018

Jayne was very helpful in resolving my order problems. Thank you!

And best price I could find online!

Date of experience: September 12, 2018
Texas
1 review
1 helpful vote
Follow Randy c.
Unfollow Randy c.
Share Review
Report Review

Ezcontacts.com
September 14, 2018

Best expirence ever. Easy return and prices honored a+

I recommend ezcontacts to everyone brand name glasses for half price and legitimate products.

Date of experience: September 12, 2018
Florida
1 review
1 helpful vote
Follow Alianna V.
Unfollow Alianna V.
Share Review
Report Review

Amazing assistance was able to get the provided help needed and so much more. The lady who assisted me was able to meet my needs and help me with every issue i came across. Amazing company and amazing help! :)

Date of experience: September 12, 2018
Pennsylvania
1 review
1 helpful vote
Follow Yogi M.
Unfollow Yogi M.
Share Review
Report Review

Ordered prescription glasses with a 3-5 business day shipping on the 2nd of August. Promptly received an email just minutes after placing the order with a revised shipping estimate of 7-10 business days.
After several phone call follow ups through out the month of August with the agent unable to provide any accurate update, I finally received the glasses in the first week of September. My card however was charged a week after I placed the order.
The Giorgio Armani frame is fine but the lenses themselves seem to have a gray haze that just won't come off..

Date of experience: September 12, 2018
New York
1 review
1 helpful vote
Follow SUSAN N.
Unfollow SUSAN N.
Share Review
Report Review

Ted Baker Frame
September 14, 2018

I looked at this frame at the Optometrist office and thought it was too expensive with the bifocal lens that I needed, so when I found EZContacts I priced it and found that I could purchase it for about half of the cost. I was skeptical but when I received them I couldn't be more pleased with the frame & lens! PERFECT!

Date of experience: September 12, 2018
Arizona
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

I love my new glasses!
September 14, 2018

I got the glasses I just wanted for a great price! It was super easy to shop and fast delivery. I would definitely come back and shop in the future.

Date of experience: September 11, 2018
Rhode Island
1 review
1 helpful vote
Follow Arthur P.
Unfollow Arthur P.
Share Review
Report Review

Would have been 5 stars but frames were backordered even though I was told the frames were in stock prior to ordering.
Great price on Prada frames and verolux lenses.

Date of experience: September 11, 2018
Texas
1 review
1 helpful vote
Follow Harold O.
Unfollow Harold O.
Share Review
Report Review

Very dissapointed
September 14, 2018

Prescription in one lense was completely off. I will have to discard lenses and try another place to save frames.

Date of experience: September 11, 2018
Texas
1 review
1 helpful vote
Follow Athena H.
Unfollow Athena H.
Share Review
Report Review

Happy
September 14, 2018

Happy with product, but shipping was a little slow. Why do i have to write 100 characters? You should not require minimum characters.

Date of experience: September 11, 2018
Texas
2 reviews
2 helpful votes
Follow Elena E.
Unfollow Elena E.
Share Review
Report Review

Perfect fit!
September 14, 2018

My sons glasses fit perfectly and they arrived just as indicated. Not much else to say but I have to have100 characters in order to move on.

Date of experience: September 11, 2018
Georgia
1 review
1 helpful vote
Follow Amanda P.
Unfollow Amanda P.
Share Review
Report Review

Love my Versace
September 14, 2018

Found these frames in the mall for big bucks. EZ contacts had them w lenses for price in mall w/o lenses. Designer frames thank you EZ contacts. I will be a returning customer.

Date of experience: September 11, 2018
Illinois
1 review
1 helpful vote
Follow Nolan V.
Unfollow Nolan V.
Share Review
Report Review

Easy Enough
September 13, 2018

Somewhat pricey compared to all other online stores for glasses but good prices on name brand frames. Order took a few weeks to arrive so was a little long, but seems quality so far. Would give a 3.5 out of 5, since I cant rate that I rounded up, felt a 3 was too harsh, don't quite earn a 4 star though.

Date of experience: September 11, 2018
California
1 review
1 helpful vote
Follow Sherrie J.
Unfollow Sherrie J.
Share Review
Report Review

Need answers
September 13, 2018

I was sent the wrong pair of frames. I reached out and I was emailed en exchange form. I had concerns for the exchange and tried emailing back the same day about a week ago but still haven't heard anything. Tried calling but the office is closed today so I re-sent the last email I sent.

Date of experience: September 11, 2018
Florida
1 review
0 helpful votes
Follow Megan E.
Unfollow Megan E.
Share Review
Report Review

I will be using this site in the future for sure. Super prices with unbelievable and unbeatable savings, quality, as well as price matching. Highly recommend!

Date of experience: September 11, 2018
Saudi Arabia
1 review
1 helpful vote
Follow Mustafa S.
Unfollow Mustafa S.
Share Review
Report Review

Reliable website
September 13, 2018

I really like the way Ezcontacts sell and ship their items. But buyers must be aware of the shipping time written under the product they are going to order. It may take 2 days up to 2 weeks depending on the availability of the item.

Date of experience: September 11, 2018
Florida
1 review
1 helpful vote
Follow Charlotte F.
Unfollow Charlotte F.
Share Review
Report Review

I am so pleased with my new glasses! Honestly I never ordered glasses online before so I was quite concerned but... I love my new glasses!

Date of experience: September 11, 2018
Wisconsin
1 review
1 helpful vote
Follow Sarah S.
Unfollow Sarah S.
Share Review
Report Review

Easier than I expected
September 13, 2018

This was my first time ordering glasses online so I was nervous. I bought a pair for my 4y/o son and it was easier than I expected it to be. I picked what I wanted, entered the info, paid, and got exactly that I was hoping for. Shipping was right on time and my son loves them.

Date of experience: September 11, 2018
Idaho
1 review
1 helpful vote
Follow Jordan K.
Unfollow Jordan K.
Share Review
Report Review

10/10. I would definitely use this website again, in fact I have after my first order I was so satisfied I ordered another pair.

Date of experience: September 10, 2018