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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Cathy W.
5 reviews
0 helpful votes
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Very happy with quality of the glasses; they arrived in a timely manner

Date of experience: July 21, 2017
Donna H.
1 review
0 helpful votes
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Nice frames!
July 21, 2017

Nice frames! Great customer service!

Date of experience: July 21, 2017
J G.
1 review
0 helpful votes
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Great job, thanks so much!
July 20, 2017

Great job, thanks so much!

Date of experience: July 20, 2017
David J.
1 review
0 helpful votes
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Satisfied with the service received
July 20, 2017

Satisfied with the service received

Date of experience: July 20, 2017
Carla H.
5 reviews
0 helpful votes
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My frames broke, and my eye doctor said the color I wanted was discontinued. I had just bought new very-expensive lenses for these frames a few months ago. I searched all over the Internet and found the exact frames that I wanted at eyeglasses.com for almost 50% off the eye doctor's price. I ordered overnight shipping, not immediately realizing that the frames had to be ordered from manufacturer. I was in contact with Stefanie Rodriques several times via email. Due to July 4th holiday there was a delay after shipment was made from the manufacturer, but Stefanie assured me I would have the frames the day after eyeglasses.com received them. Her responses to all my queries were very prompt. I would definitely do business with eyeglasses.com again, and I will most surely never buy a pair from my eye doctor again.

Date of experience: July 19, 2017
Beth B.
1 review
0 helpful votes
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I love the variety
July 19, 2017

I love the variety

Date of experience: July 19, 2017
Sumit S.
1 review
0 helpful votes
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Good
July 19, 2017

Good

Date of experience: July 19, 2017
Patty A.
1 review
0 helpful votes
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Your web site was very friendly and easy to navigate. Thanks.

Date of experience: July 19, 2017
Luca P.
1 review
0 helpful votes
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Good customer
July 19, 2017

Good customer

Date of experience: July 18, 2017
Bruce H.
1 review
0 helpful votes
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Took me awhile to settle on a frame/lens combo but, after that, it was easy to place an order.

Date of experience: July 17, 2017
Nicole P.
1 review
0 helpful votes
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Easy shopping experience and paid half the price I was quoted at local eyeglass stores. I would definitely recommend eyeglasses.com!

Date of experience: July 16, 2017
Rashard R.
1 review
0 helpful votes
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I paid for next day service did not receive glasses until two and a half weeks later.

Date of experience: July 16, 2017
James S.
1 review
0 helpful votes
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Once I figured out order to place order it was a breeze, like selection.
Was told I could not get glass bifocal sunglasses. I have very active six year old daughter who "cleans" my glasses and also jumps in my lap a lot. She has ruined four pairs of plastic "glasses" so I do not use anything but glass.

Date of experience: July 15, 2017
Keith C.
1 review
0 helpful votes
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Great service
July 15, 2017

Great service. Easy to use web site. Would definitely order from eyeglasses.com again.

Date of experience: July 15, 2017
Andrew P.
1 review
0 helpful votes
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Glasses were expensive but I expected that
July 15, 2017

Glasses were expensive but I expected that. CS is great and although it took a few weeks to deliver, again, expected due to high quality and types of lenses I bought.

Date of experience: July 15, 2017
DORI T.
1 review
0 helpful votes
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This was my 2nd order with Eyeglasses like being able to order glasses and having them shipped to APO was a plus. The glasses are exactly as the website and very cute.

Date of experience: July 14, 2017
Ragan M.
1 review
0 helpful votes
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Very easy ordering process great product reasonable prices

Date of experience: July 14, 2017
Dale B.
1 review
0 helpful votes
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Highly recommend thanks to all the personal service. Very, very kind and caring people.

Date of experience: July 14, 2017
Robert H.
8 reviews
0 helpful votes
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I like to have access to the advanced search screen. The new screen doesn't scroll properly (Google Chrome) and many of the options I was looking for are not there to help me filter my search. Luckily, I ended up finding it by accident by going to my old orders and picking a frame that was no longer available.

Date of experience: July 14, 2017
Lisa P.
9 reviews
0 helpful votes
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Fabulous!
July 14, 2017

Fabulous! Super quick shipping and such better pricing than stores! And customer services answers inquiries quickly! I absolutely love my glasses!

Date of experience: July 14, 2017