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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Cozette B.
1 review
0 helpful votes
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Went smoothly
October 13, 2017

Went smoothly

Date of experience: October 13, 2017
JenPwu Y.
1 review
0 helpful votes
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Overall satisfied
October 12, 2017

Overall satisfied

Date of experience: October 12, 2017
Phil I.
4 reviews
0 helpful votes
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Fast and straight-forward
October 12, 2017

Fast and straight-forward. Item was well-packaged. An easy shopping experience...

Date of experience: October 12, 2017
Jeff S.
1 review
0 helpful votes
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Hood
October 12, 2017

Hood

Date of experience: October 11, 2017
Winifred M.
1 review
0 helpful votes
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Placing the order was seamless
October 11, 2017

Placing the order was seamless. My only complaint is I'm having problems with the frame arm on one pair. I sent an email regarding my concerns, but still haven't received a response/reply. I really love both pair, but I want the problem resolved before I'm told it's too late to replace.

Date of experience: October 11, 2017
Tom M.
1 review
0 helpful votes
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Fast, prompt delivery of a quality product
October 11, 2017

Fast, prompt delivery of a quality product.

Date of experience: October 10, 2017
Alan C.
1 review
0 helpful votes
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Took a month to get glasses!
October 10, 2017

Took a month to get glasses!

Date of experience: October 10, 2017
Mark L.
1 review
0 helpful votes
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Great service
October 10, 2017

Great service- I accidentally ordered the wrong frames- but like th ones I got just fine!

Date of experience: October 10, 2017
Barry S.
1 review
0 helpful votes
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Good looking glasses
October 8, 2017

Good looking glasses

Date of experience: October 8, 2017
Gayla R.
2 reviews
0 helpful votes
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Love my glasses!
October 8, 2017

Love my glasses! Fast delivery too.

Date of experience: October 7, 2017
Ode B.
1 review
0 helpful votes
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Great experience, excellent price!
October 7, 2017

Great experience, excellent price!

Date of experience: October 7, 2017
Erica B.
1 review
0 helpful votes
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Stephanie at extension 202 was very knowledgeable and helpful. Great site and great price.

Date of experience: October 6, 2017
Nancy D.
4 reviews
0 helpful votes
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Very quick, easy no hassle getting info in and ordered.

Date of experience: October 5, 2017
Milan M.
1 review
0 helpful votes
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This was a new experience
October 5, 2017

This was a new experience. This was a great experience. Would highly recommend this company and it's services to anyone. The value and quality are outstanding. My interaction with customer service was excellent.

Date of experience: October 4, 2017
John J.
1 review
0 helpful votes
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I liked the first pair
October 4, 2017

I liked the first pair. The second pair seem good as well. I just want to confirm this: does my second pair have glass lenses? I tap them and they sound plastic vs the first pair which sounds like glass.

Date of experience: October 4, 2017
Karen M.
1 review
0 helpful votes
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Very excited to receive them, would like to order rx lenses but won't be able to get my actual rx until Monday & I've never ordered rx lenses on line b4

Date of experience: October 3, 2017
CDWarren A.
1 review
0 helpful votes
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I paid $306 for wire rim bifocals and a pair of clip on shades. They lasted only 4 months before the temple broke. I had to contact the company SIX TIMES before they sent the correct replacement temple. I will NEVER buy from this company again. I got a nice pair of bifocals for $50 from another online site.

Date of experience: October 3, 2017
Gary W.
2 reviews
0 helpful votes
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Ordered fine, received fine, but 1 pair was too little and the other was Not 100% round. Returned them and have been credited (refunded).
Thank you.

Date of experience: October 3, 2017
Dezri U.
1 review
0 helpful votes
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So far it has been great
October 2, 2017

So far it has been great

Date of experience: October 1, 2017
Taylor A.
2 reviews
0 helpful votes
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It's now October 1st and I'm still waiting on Eyeglasses.com to send me an email confirming they received the package I sent to them using 2-Day shipping. Just a warning for everyone who isn't too sure about the size they're ordering--I placed my original order September 10th... This site seems okay at best but it's painfully slow and I wouldn't suggest anyone else buy their glasses from them unless they're 100% positive the frames they're ordering will fit them perfectly--and they're willing to wait at least a week for them to ship.

Date of experience: October 1, 2017