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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Susan W.
5 reviews
0 helpful votes
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I liked the chive of frames and would shop there again in the future

Date of experience: March 27, 2018
Jim V.
17 reviews
0 helpful votes
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As advertised
March 26, 2018

As advertised

Date of experience: March 26, 2018
Brett F.
1 review
0 helpful votes
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It was okay
March 26, 2018

It was okay.

Date of experience: March 26, 2018
David G.
1 review
0 helpful votes
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As expected
March 26, 2018

As expected.

Date of experience: March 26, 2018
Lea M.
1 review
0 helpful votes
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Exactly what I ordered and much cheaper than at the opticians.

Date of experience: March 26, 2018
Jess U.
13 reviews
0 helpful votes
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ENOUGH
March 26, 2018

ENOUGH

Date of experience: March 26, 2018
Mike S.
17 reviews
0 helpful votes
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First time trying eyeglasses.com
March 25, 2018

First time trying eyeglasses.com. Very impressed with the selection and reliable delivery.

Date of experience: March 25, 2018
Anonymous A.
5 reviews
0 helpful votes
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User friendly; easy to navigate
March 24, 2018

User friendly; easy to navigate

Date of experience: March 24, 2018
Kelsey M.
1 review
0 helpful votes
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A compare feature would be nice
March 23, 2018

A compare feature would be nice. Also, the virtual try on doesn't work on my computer for some reason. More photos would be helpful too. On a model as well. Service promised was not delivered. It took 7 business days to process and ship my order and the website states 2-3. I was highly disappointed with the service.

Date of experience: March 23, 2018
John O.
1 review
0 helpful votes
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There was no Barbour glasses available unfortunately on your site.

Date of experience: March 22, 2018
Geo M.
1 review
0 helpful votes
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March 22, 2018

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Date of experience: March 22, 2018
Tom H.
3 reviews
0 helpful votes
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Pretty easy and straightforward
March 22, 2018

Pretty easy and straightforward.

Date of experience: March 22, 2018
Charlotte M.
1 review
0 helpful votes
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Great selection of frames
March 22, 2018

Great selection of frames.

Date of experience: March 22, 2018
Steve B.
1 review
0 helpful votes
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Very nice indeed
March 22, 2018

Very nice indeed

Date of experience: March 21, 2018
Donald J.
1 review
0 helpful votes
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A more in depth guide to choosing lenses would be appreciated but the information is there once I serched.

Date of experience: March 19, 2018
Marvin S.
1 review
0 helpful votes
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So far, everything was easy
March 18, 2018

So far, everything was easy. I returned one pair of glasses and I have a confirmation that they were received from UPS. However, I have not received any notice from the company that they have received the glasses nor have I received any notice that my account has been credited.

Date of experience: March 18, 2018
Carl S.
15 reviews
0 helpful votes
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This company is terrible
March 18, 2018

This company is terrible. I have submitted 3 orders and they have been unable to deliver on 2 of them. I have sent email request and even called customer service and have had no response on the status of my last order. I will not make the mistake of dealing with them again.
TERRIBLE CUSTOMER SERVICE!

Date of experience: March 18, 2018
Steve W.
1 review
0 helpful votes
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Everything as advertised!
March 18, 2018

Everything as advertised!

Date of experience: March 17, 2018
Roger N.
1 review
0 helpful votes
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Everything was great with the frames
March 17, 2018

Everything was great with the frames.

Date of experience: March 17, 2018
Marnie M.
1 review
0 helpful votes
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It took a month and I had to call twice to move the process along. Y'all need to have systems in place to keep orders processing timely! Project management, agile practices, and accountability.

Date of experience: March 17, 2018