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Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.
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Cust svc. Was quick in helping me with a savings code
Everything went smoothly, except, it was my fault for not actually looking at the measurements for my glasses. For me, the height is too small. The bottom edge of the glasses interferes with my sight, some of the time.
Easy to order from website and the customer service gentleman I spoke with by phone was great!
Great overall experience!
Great, so far. I have high hopes for the product I ordered. GJV.
Got the lined trifocals for computer work at desk, but the mid-range is sighted for a closer monitor, and the visual band is too narrow, booth vertically and horizontally. Will keep as backup, but not useful for regular work.
GREAT!
Very friendly and knowledgable customer service.
Super great service and delivery. Way less than the original frame that broke during tennis! Fantastic experience!
Great but give more time to use the TAKEOFF $10 code you offer before I check out please! I ran out of time so couldn't use it.
Very easy, and grateful for the coupon! Would definitely recommend. Thanks you! :)
Very slow delivery. No response to my inquiries regarding this.
I paid for next day shipping and didn't receive anything for 7 days. Their shipping policies weren't clear until after i ordered. I will never order from them again. My toddler went w out glasses for an entire week- and all i ordered were frames. I had the lenses. Just awful.
Knkjhlkj
Great site
Great selections for frames and detailed options for lens. It would be much better if you have the try on function (allow customer to upload their picture to try on the eyeglasses frames like the glassessusa.com).
Love the glasses, look just like in the picture. Though I had to modified the frame a bit because I ordered a bigger size purposely. The biggest wish I have for eyeglasses.com is: Please have some more expensive glasses frame. Having my lenses worth of $500, I really wish I can match them with at least $150 to $250 worth of frame with higher quality. You site has the most beautiful frames, but the ones I can pick are too cheap, thin and less quality. I would rather pay 3 to 4 times of the price to get the strong and lasting good quality, like the over $200 beautiful ones in the old time from the Lens Crafters... which they don't carry anymore, all Lens Crafters has right now are sooo ugly. So I have to find my old type of frames online... Please add more luxury oval glasses to your collections. I will buy again. Wish your site the best!
Your web interface was clear and flowed logically.
Perhaps allowing the end-user to alter lens options from the Cart, rather than having to remove the lenses and re-enter new information for lenses.
Quick and easy ordering process
Great experience - loved the frames
Could not apply a prescription to multiple glasses. Unclear if there's any fee to return frames with lenses - assuming yes.
Answer: If you have a significant correction like me their quality is poor! Go somewhere you can trust will have quality control and customer service to help if your lenses don't actually correct your vision.
Answer: They are legit; I've used them several times over the past decade.
Answer: Less than 2 weeks in my experience, which involved sending in my existing Ray Ban frame to have the new prescription lens installed.

