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Eyeglasses.com

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Carolyn R.
9 reviews
0 helpful votes
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Cust svc
July 24, 2018

Cust svc. Was quick in helping me with a savings code

Date of experience: July 24, 2018
lawrence g.
1 review
0 helpful votes
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Everything went smoothly, except, it was my fault for not actually looking at the measurements for my glasses. For me, the height is too small. The bottom edge of the glasses interferes with my sight, some of the time.

Date of experience: July 23, 2018
Benjamin M.
1 review
0 helpful votes
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Easy to order from website and the customer service gentleman I spoke with by phone was great!

Date of experience: July 23, 2018
Anna K.
1 review
0 helpful votes
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Great overall experience!
July 22, 2018

Great overall experience!

Date of experience: July 22, 2018
Gary V.
1 review
0 helpful votes
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Great, so far
July 22, 2018

Great, so far. I have high hopes for the product I ordered. GJV.

Date of experience: July 22, 2018
John N.
1 review
0 helpful votes
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Got the lined trifocals for computer work at desk, but the mid-range is sighted for a closer monitor, and the visual band is too narrow, booth vertically and horizontally. Will keep as backup, but not useful for regular work.

Date of experience: July 20, 2018
jonstarpar I.
1 review
0 helpful votes
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GREAT!
July 19, 2018

GREAT!

Date of experience: July 19, 2018
John L.
1 review
0 helpful votes
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Very friendly and knowledgable customer service.

Date of experience: July 18, 2018
Beth W.
1 review
0 helpful votes
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Super great service and delivery
July 15, 2018

Super great service and delivery. Way less than the original frame that broke during tennis! Fantastic experience!

Date of experience: July 15, 2018
CL V.
1 review
0 helpful votes
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Great but give more time to use the TAKEOFF $10 code you offer before I check out please! I ran out of time so couldn't use it.

Date of experience: July 15, 2018
Jennifer K.
1 review
0 helpful votes
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Very easy, and grateful for the coupon!
July 15, 2018

Very easy, and grateful for the coupon! Would definitely recommend. Thanks you! :)

Date of experience: July 15, 2018
Timothy M.
2 reviews
0 helpful votes
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Very slow delivery
July 15, 2018

Very slow delivery. No response to my inquiries regarding this.

Date of experience: July 14, 2018
Ashley J.
9 reviews
0 helpful votes
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I paid for next day shipping and didn't receive anything for 7 days. Their shipping policies weren't clear until after i ordered. I will never order from them again. My toddler went w out glasses for an entire week- and all i ordered were frames. I had the lenses. Just awful.

Date of experience: July 14, 2018
Joseph T.
1 review
0 helpful votes
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Knkjhlkj
July 14, 2018

Knkjhlkj

Date of experience: July 14, 2018
Valerie F.
1 review
0 helpful votes
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Great site
July 14, 2018

Great site

Date of experience: July 14, 2018
Renee S.
4 reviews
0 helpful votes
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Great selections for frames and detailed options for lens. It would be much better if you have the try on function (allow customer to upload their picture to try on the eyeglasses frames like the glassessusa.com).

Love the glasses, look just like in the picture. Though I had to modified the frame a bit because I ordered a bigger size purposely. The biggest wish I have for eyeglasses.com is: Please have some more expensive glasses frame. Having my lenses worth of $500, I really wish I can match them with at least $150 to $250 worth of frame with higher quality. You site has the most beautiful frames, but the ones I can pick are too cheap, thin and less quality. I would rather pay 3 to 4 times of the price to get the strong and lasting good quality, like the over $200 beautiful ones in the old time from the Lens Crafters... which they don't carry anymore, all Lens Crafters has right now are sooo ugly. So I have to find my old type of frames online... Please add more luxury oval glasses to your collections. I will buy again. Wish your site the best!

Date of experience: July 12, 2018
Peter S.
1 review
0 helpful votes
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Your web interface was clear and flowed logically.
Perhaps allowing the end-user to alter lens options from the Cart, rather than having to remove the lenses and re-enter new information for lenses.

Date of experience: July 12, 2018
Tonya B.
1 review
0 helpful votes
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Quick and easy ordering process
July 12, 2018

Quick and easy ordering process

Date of experience: July 12, 2018
Kay B.
1 review
0 helpful votes
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Great experience
July 10, 2018

Great experience - loved the frames

Date of experience: July 10, 2018
Vadim A.
1 review
0 helpful votes
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Could not apply a prescription to multiple glasses. Unclear if there's any fee to return frames with lenses - assuming yes.

Date of experience: July 9, 2018