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Eyeglasses.com Reviews Summary
Eyeglasses.com has a rating of 4.2 stars from 2,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.
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Very easy ordering. Great service
Thanks for helping feel get around all the super up charging at my doctor's office.
Beautiful glasses, this is my second pair n very satisfied. Thank you.
I have been genuinely impressed with the service and the low cost of lens replacement
This was easy and nice. Thank you.
I was a little disappointed that when my frames were backordered I wasn't notified in a timely fashion and I wasn't given an option to change my order at that time. The backorder did resolve itself quickly and I LOVE LOVE LOVE my sunglasses. Over all this was a positive experience, and I will be using this service again.
Wonderful selection and great prices, the whole process was quick and easy.
Great price. Love the try before you buy.
Took awhile but think I got the hang of the website
Lens information overwhelming and not explained adequately. No information about how to send in frames or general processing time. Had to call customer service 3 times to complete my order (first person I spoke to was curt and not at all friendly). You need lots of improvement!
Received my glasses and the lenses I believe are the best I've ever had, so it was all worth it. But hope you fix your website and train some of your staff better.
The choice in frames is very good, and my prescription is correct. Shipping was reasonably quick.
Shipped fast. Order in expected new condition.
I was so excited to find the exact frame I was looking for, and the ordering process was easy. Hit a little snag when they didn't have the frame in the color I wanted: they emailed me, asking if I would like to choose the same frame in another color; however, the email did not state the best way to notify them of my choice. So I replied to the email, only to find out several days later (when I called to check on my order), that the person who needed the information in order to move ahead with the order did not have access to that email system. It worked out fine--thankfully, I was not in a huge hurry to get the new prescription, but it was inconvenient to not have clear instructions on how to communicate efficiently.
Good choice! Very satisfied so far... Fast service, quality frames, Great packaging for safe delivery of fragile product!
Got my glasses just as ordered. Took them in and got them adjusted to my head. Now trying to adjust to my new prescription. Make sure you have a current eye alignment from an eye doctor before you order your glasses. Plus, if you are used to a wider view in the center of your progressive lense, check first. I don't think the manufacturer they used on mine had a wide enough center vision. Hopefully I will adjust.
Could not find area to enter discount code?
The glasses are wonderful..
Easy and cheap.
Shipping was fast, good prices, no complaints or issues
I am very happy with them.
I received the glasses in a timely manner and I am very satisfied with the product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members