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Eyeglasses.com

4.1

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Vincent C.
1 review
0 helpful votes
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February 18, 2015

Date of experience: February 17, 2015
Maranda Z.
1 review
0 helpful votes
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Easy to order
February 18, 2015

Easy to order. Quick and straight to the point. Hassle-free.

Date of experience: February 17, 2015
Renee I.
6 reviews
0 helpful votes
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February 18, 2015

Date of experience: February 17, 2015
Amber B.
15 reviews
0 helpful votes
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February 18, 2015

Date of experience: February 17, 2015
MICHAEL W.
1 review
0 helpful votes
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Hard to find item at reasonable price
February 18, 2015

Hard to find item at reasonable price.

Date of experience: February 17, 2015
Heidi C.
1 review
0 helpful votes
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Chat feature helped me save additional 12%!
February 18, 2015

Chat feature helped me save additional 12%! Awesome customer service!

Date of experience: February 17, 2015
CHERI H.
1 review
0 helpful votes
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February 4, 2015

Date of experience: February 3, 2015
Todd T.
2 reviews
0 helpful votes
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My experience was good
February 4, 2015

My experience was good.
The only negative was that the glasses I ordered were on "back order" and were not available. I was told that my glasses would be shipped within two weeks, and in fact I received my glasses 10 days later. Better than the estimate, but not quite as good as I had hoped for when I made the order.
The people I dealt with were 100% first class, honest, up-front about the delay, and they followed up on the delivery - excellent customer service!

Date of experience: February 3, 2015
Greg O.
1 review
0 helpful votes
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Rose was very helpful and prompt!
February 3, 2015

Rose was very helpful and prompt!

Date of experience: February 3, 2015
Rachel K.
1 review
0 helpful votes
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It was very easy to navigate the website
February 3, 2015

It was very easy to navigate the website. Pearl Vision checked the lenses and said you did a very good job. The lenses are cut perfectly and my frames were well taken care of. This was so incredibly cheap and yet such a nice quality. I'm totally impressed, and will want to use this service again in the future.

Date of experience: February 2, 2015
John M.
1 review
0 helpful votes
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Service was good
February 2, 2015

Service was good. I didn't think the glasses fit my face or looked good so I returned and was provided a refund appropriately and timely. Overall good service. I will keep trying to find more on your site. Thanks, John Mech

Date of experience: February 2, 2015
summer m.
1 review
0 helpful votes
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February 2, 2015

Date of experience: February 2, 2015
David B.
1 review
0 helpful votes
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Easy site, quick service, but the glasses took some getting used to - perhaps the lens type/grind I specified was different than my optometrist had previously supplied. I also noted that although the frames carried the same manufacturer's name and model number as I had many times before, the surface finish of the frames (they're metal) was different - not inferior or bad, but matte instead of slick.

Date of experience: January 31, 2015
Marilynn F.
1 review
0 helpful votes
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I like your prices but last time you did not get my order exactly correct thus overcharging me35.00. Please see note on order.

Date of experience: January 31, 2015
Lydia P.
1 review
0 helpful votes
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Very quick & efficient customer service as well as unique selection

Date of experience: January 31, 2015
William D.
2 reviews
0 helpful votes
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All was PERFECT and that was my expectation
January 29, 2015

All was PERFECT and that was my expectation. This is my second order.

Date of experience: January 29, 2015
Beau R.
1 review
0 helpful votes
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I like being able to have this much control without having to deal with the limited stock of most local retailers.

Date of experience: January 29, 2015
Wayne B.
19 reviews
0 helpful votes
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If you really have them in stock, I will really be satisfied and happy to receive this frame. I am wearing a Brown frame identical to this one, and originally wanted Blue, which was not available.

Update: 1/29/2015. I could not wait to order new lenses, so I immediately changed them from the Brown frame to this Blue frame, and being an identical frame except for color, they fit perfectly. Thank you!

Date of experience: January 29, 2015
Jason M.
1 review
0 helpful votes
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Very easy process
January 28, 2015

Very easy process

Date of experience: January 27, 2015
Maximilian C.
1 review
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January 28, 2015

Date of experience: January 27, 2015