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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Wendy K.
1 review
0 helpful votes
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When my frame measurements were not on the website, I chatted with the company and immediately my choice was put on the site. Nice!

Date of experience: July 28, 2015
William D.
1 review
0 helpful votes
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Support is very helpful
July 28, 2015

Support is very helpful. (Rose)

Date of experience: July 28, 2015
Y M.
1 review
0 helpful votes
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I needed Marchon replacement frames for a discontinued style. Not only did eyeglasses.com stock the frame but I got it at a significant (over 50%!) discount from my original purchase price. The color I initially selected was not available but I was contacted the very next day by Customer Service. After a very pleasant phone call with a super friendly and helpful Customer Service Rep I was able to get the same frame in a slightly different color. Quick free shipping and I am a happy customer!

Highly recommended!

Date of experience: July 28, 2015
John M.
1 review
0 helpful votes
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Order was fine
July 27, 2015

Order was fine. But found the same glasses for $150 less about 5 minutes later... my own fault, but you did ask.

Date of experience: July 27, 2015
John D.
1 review
0 helpful votes
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A very good service that I have used several times now and will continue to use in the future.

Date of experience: July 27, 2015
Jesse W.
1 review
0 helpful votes
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They turned out perfect
July 26, 2015

They turned out perfect. Love the trivex

Date of experience: July 26, 2015
David U.
1 review
0 helpful votes
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Excellent glasses
July 26, 2015

Excellent glasses

Date of experience: July 25, 2015
Keisha B.
1 review
0 helpful votes
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Great and easy experience
July 25, 2015

Great and easy experience.

Date of experience: July 25, 2015
Crystal A.
6 reviews
0 helpful votes
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Our dog ate the first pair of frames from the optometrist. I found the exact same pair at eyeglasses.com for half the price. I salvaged the lenses from the first pair and with a little heat from a hair dryer they popped right in the new frames.

Date of experience: July 24, 2015
Brett L.
1 review
0 helpful votes
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Wish there were more virtual "try on's",...
July 24, 2015

Wish there were more virtual "try on's", but otherwise very good so far. Good quality frames and lenses were correct.

Date of experience: July 23, 2015
Curtis R.
1 review
0 helpful votes
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Excellent easy to use web site
July 23, 2015

Excellent easy to use web site.

Date of experience: July 23, 2015
Cathy J.
1 review
0 helpful votes
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I am in process of returning the glasses to get the single vision changed to Progressive

Date of experience: July 22, 2015
Robert E.
1 review
0 helpful votes
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I have ordered several frames and lenses here, mainly classic Anglo American AA-406 frames in various colors with progressive lenses. Everything has always been perfect.

Date of experience: July 22, 2015
Kathleen J.
1 review
0 helpful votes
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My overall experience was excellent
July 21, 2015

My overall experience was excellent. Stephanie provided excellent customer service.

Date of experience: July 21, 2015
D K.
1 review
0 helpful votes
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Love, love, love the glasses
July 17, 2015

Love, love, love the glasses. Saved approx $400

Date of experience: July 16, 2015
Allyson S.
1 review
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Excellent service
July 16, 2015

Excellent service. I even received my old pair of glasses back, the ones I sent in to use for the company to measure my pupil distance. The cost efficiency is impressive and I will use this company again for another pair of eyeglasses. Thank you!

Date of experience: July 16, 2015
Harriet L.
1 review
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This was an overall pleasant experience, and I wouldn't want to get my glasses anywhere else in the future. Much better than spending half a day at a local optical establishment, being told the presented charge for the glasses wasn't quite accurate, and ending up with $400 glasses no matter how unnecessary it was. You choose your glasses, send in your Rx, and in a matter of days--new glasses.

Date of experience: July 15, 2015
Linda M.
1 review
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There was a great selection of frames for my prescription. I love that there are models to try some of the frames on to see how it would look. I love that you have Varilux and transition lenses just like my optometrist. My husband and I both bought glasses. He had gotten rimless frames which took a few days more than mine but he couldn't be happier with his new glasses.

Date of experience: July 15, 2015
Michael S.
1 review
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Good site design
July 15, 2015

Good site design. Great prices. Good customer support

Date of experience: July 15, 2015
Andrew M.
1 review
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Customer service was pretty helpful with my lens selection questions

Date of experience: July 15, 2015