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Eyeglasses.com

4.2

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Bob M.
1 review
0 helpful votes
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Easy and enjoyable
July 15, 2015

Easy and enjoyable

Date of experience: July 15, 2015
Leah F.
1 review
0 helpful votes
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Easy to order!
July 15, 2015

Easy to order! Replacing lenses.

Date of experience: July 15, 2015
James H.
22 reviews
0 helpful votes
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Unfortunately, the cable temples on these frames were too uncomfortable. I returned them and ordered a 'sister' pair that came with regular temples. However, my optician said the 23mm bridge distance was far too wide for my PD; ~16mm would be far better suited. Both returns couldn't have been easier and customer service was awesome.

Date of experience: July 14, 2015
FRANK H.
1 review
0 helpful votes
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EXCELLENT, AGAIN
July 14, 2015

EXCELLENT, AGAIN

Date of experience: July 14, 2015
Mary M.
23 reviews
0 helpful votes
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My fifth time ordering from eyeglasses.com
July 13, 2015

My fifth time ordering from eyeglasses.com. Super fast service, quality products and their customer service is the best!

Date of experience: July 13, 2015
Len G.
1 review
0 helpful votes
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Glasses showed up exactly as expected
July 13, 2015

Glasses showed up exactly as expected.

Date of experience: July 13, 2015
Rita D.
1 review
0 helpful votes
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Got them quickly
July 8, 2015

Got them quickly. Thx!

Date of experience: July 8, 2015
Andrew L.
1 review
0 helpful votes
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The experience was very convenient!
July 6, 2015

The experience was very convenient! I had to get these clips - my 2nd in 2 months - because the first now has a scratch on it (though not in the field of vision) - and because one rubber tip has fallen off of the first one. Please glue them on!

Date of experience: July 6, 2015
Chris S.
1 review
0 helpful votes
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Glasses are great
July 5, 2015

Glasses are great. You need to work on turnaround time.

Date of experience: July 5, 2015
David Z.
1 review
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The frame from my order is the incorrect size. The eye size is 54 when it should be size 52. I have called and emailed customer service, but have yet to hear back from any representative. I also emailed a representative that had asked me for my prescription, but have not heard back from her either. Please return my emails/call so that I can replace my order with the correct size frame.

Date of experience: July 5, 2015
Molly H.
1 review
0 helpful votes
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Couldn't have been any easier
July 4, 2015

Couldn't have been any easier. Thank you!

Date of experience: July 4, 2015
William S.
1 review
0 helpful votes
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Quick, easy and best price
July 4, 2015

Quick, easy and best price

Date of experience: July 4, 2015
Debra T.
1 review
0 helpful votes
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Great site, wonderful frames
July 2, 2015

Great site, wonderful frames. Easy ordering. The hardest thing? Choosing the frames!

Date of experience: July 2, 2015
Robert D.
1 review
0 helpful votes
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Great service
July 2, 2015

Great service. Was able to find what I wanted, and the glasses arrived quickly without having to buy faster delivery service. Good company.

Date of experience: July 2, 2015
Michael B.
1 review
0 helpful votes
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Cannot say enough great things about eyeglasses.com. They have the best selection of quality frames on the planet, their customer service is fast and efficient and their prices are the best I've found.

Date of experience: July 1, 2015
Kent K.
1 review
0 helpful votes
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Excellent service, excellent frames
June 29, 2015

Excellent service, excellent frames. I contacted customer service to upgrade my shipping expecting to pay to do so, and received upgraded shipping for free. Very pleased!

Date of experience: June 29, 2015
Gerald W.
4 reviews
0 helpful votes
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Fast delivery
June 29, 2015

Fast delivery

Date of experience: June 28, 2015
louis n.
1 review
0 helpful votes
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Nice shopping experience so far
June 28, 2015

Nice shopping experience so far. Like the consumer ratings.

Date of experience: June 28, 2015
Robert S.
3 reviews
0 helpful votes
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When I saw I would have to learn about my glasses, I said on no, and put it off. However, the guidance associated with the selection form was excellent, so I had no problems at all!

Date of experience: June 25, 2015
john m.
1 review
0 helpful votes
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Quite pleased, I'll be back again
June 24, 2015

Quite pleased, I'll be back again

Date of experience: June 24, 2015