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Eyeglasses.com

4.2

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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William K.
1 review
0 helpful votes
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Hope item is in stock best price online
September 16, 2015

Hope item is in stock best price online.

Date of experience: September 16, 2015
C B.
2 reviews
0 helpful votes
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Purchased these frames for my daughter
September 16, 2015

Purchased these frames for my daughter. She loves them and wears them all the time.

Date of experience: September 16, 2015
John S.
1 review
0 helpful votes
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Was genuinely happy with the way customer service handled the out of stock issue. The color item I originally ordered was out of stock till December. I chose a different color and the rep expedited the order.

Lost maybe a day or two due to the out of stock but was still able to get the product in time.

Know its tough to manage suppliers but would have been helpful to know the item was backordered when making original order.

Date of experience: September 16, 2015
Carl C.
1 review
0 helpful votes
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Selection is very good and so are the prices
September 16, 2015

Selection is very good and so are the prices. However--and this is no fault of eyeglasses.com--the frames were not right for me face and I have returned them. But they seem to be a great company.

Date of experience: September 16, 2015
REBECCA E.
1 review
0 helpful votes
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Really like my glasses
September 16, 2015

Really like my glasses.
Thank you

Date of experience: September 15, 2015
georgi t.
1 review
0 helpful votes
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This is not my first purchase
September 16, 2015

This is not my first purchase. Everything went fine, as usual

Date of experience: September 15, 2015
Steve W.
20 reviews
0 helpful votes
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I was a little skeptical of ordering eyeglasses online,but I'm happy to say I had a great experience with eyeglasses.com and wouldn't hesitate to order from them again.

Date of experience: September 15, 2015
Paul N.
2 reviews
0 helpful votes
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I am a repeat customer; I get frames with Eyeglasses.com every 2 years, this is my third time back. I am a big fan of the Safilo Elasta frames, have used them for over 30 years. I work a ranch, train horses and take down dead trees. Twice I have taken a hard swipe to the head, once from a horse's head swung around at me and once from a sapling that snapped back up when I was cutting a trunk of a dead sycamore that had covered the green, spring loaded like sapling. Both times the the Safilo Elasta glasses survived the blows and my eyes were protected from injury. Safilo Elastas are great frames but hard to find in "box store" eye glass shops, but I have found them consistently at Eyeglasses.com at very competitive prices. Will be back in two years when I get my prescriptions up dated again.

Date of experience: September 15, 2015
carol f.
1 review
0 helpful votes
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Perfect system
September 16, 2015

Perfect system

Date of experience: September 15, 2015
Evan D.
1 review
0 helpful votes
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Good product and price, but slow
September 16, 2015

Good product and price, but slow.

Date of experience: September 15, 2015
Jerry G.
1 review
0 helpful votes
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These glasses are great, just what I was looking for
September 16, 2015

These glasses are great, just what I was looking for. I love 'em!

Date of experience: September 15, 2015
Melinda K.
3 reviews
0 helpful votes
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Easy ordering and saved lots on high quality lenses
September 16, 2015

Easy ordering and saved lots on high quality lenses.

Date of experience: September 15, 2015
Paul B.
1 review
0 helpful votes
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I thought the product was very good, but the price was pretty steep. I bought the same item a few years ago and only paid $100 (lost those). This time I paid $139... that's a huge jump for something not imported.

I still don't have any idea when I can expect delivery on my Order No. R-1296. It's been 6 weeks and no update from you. I know Anglo-American lately is undependable and very slow. However, you took my $200 in early August... I think that buys me an update or three with respect to order status.

Date of experience: September 15, 2015
Kim P.
1 review
0 helpful votes
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Great service!
September 16, 2015

Great service! Received order in a very timely manner! Would highly recommend!

Date of experience: September 15, 2015
Judith R.
1 review
0 helpful votes
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Did a chat with Rose with a couple of questions which she answered for me promptly.

Date of experience: September 15, 2015
Frank J.
7 reviews
0 helpful votes
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OK so far
September 16, 2015

OK so far

Date of experience: September 15, 2015
Frank A.
1 review
0 helpful votes
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Smooth Transaction
September 16, 2015

Smooth Transaction

Date of experience: September 15, 2015
Patrice C.
1 review
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They are very helpful
September 16, 2015

They are very helpful

Date of experience: September 15, 2015
Esther L.
1 review
0 helpful votes
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Thank you for providing free glasses for those in need. It made a world of difference. It fit well and looked very nice.

Date of experience: September 15, 2015
Robert G.
1 review
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I'm a repeat customer, love your site!
September 16, 2015

I'm a repeat customer, love your site!

Date of experience: September 15, 2015