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Eyeglasses.com

4.0

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4 stars from 2,985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Margaret S.
3 reviews
0 helpful votes
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Pictures offered did provide good images for comparison.

Date of experience: October 8, 2016
A J.
2 reviews
0 helpful votes
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Web site is easy to navigate and the prices are great. The negative was there was no follow up communication letting me know there would be a delay in shipping my order. The positive is that once I called to check, the eyeglasses were received very quickly. I would order from Eyeglasses.com again.

Date of experience: October 8, 2016
kurt b.
1 review
0 helpful votes
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My frames and lenses were professionally done and accurately filled to my satisfaction.

Date of experience: October 8, 2016
Frank H.
1 review
0 helpful votes
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Like the frames very much
October 8, 2016

Like the frames very much.

Date of experience: October 7, 2016
Patricia C.
1 review
0 helpful votes
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We received exactly what we ordered, in a very short delivery time. Very satisfied and we would definitely recommend this website and company to order from another time.

Date of experience: October 7, 2016
hawaiieyes J.
1 review
0 helpful votes
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Good selection of frames, selecting all the options and specs was a breeze, and shipping was much quicker than I thought (especially being in Hawaii)!

Date of experience: October 6, 2016
Robert D.
13 reviews
0 helpful votes
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Shopping was easy--customer service answered my one question! Hardest part was deciding which frames to order--so many choices.

Date of experience: October 4, 2016
Brian C.
1 review
0 helpful votes
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Need to have ear pieces adjusted
October 4, 2016

Need to have ear pieces adjusted. Slipping off my nose. Otherwise good.

Date of experience: October 4, 2016
Nicole J.
1 review
0 helpful votes
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I called the help line and the woman was very helpful with package questions. Great deal!

Date of experience: October 3, 2016
April W.
1 review
0 helpful votes
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I am sending glasses back because I wasn't happy with the look

Date of experience: October 1, 2016
Robert B.
1 review
0 helpful votes
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Fast and easy!
September 30, 2016

Fast and easy!

Date of experience: September 30, 2016
Daniel C.
1 review
0 helpful votes
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The product I received was what I wanted but when I tried the frame one of the legs was bend, so the frame sits out of place on my face. Definitely sending them back to get a new frame.

Date of experience: September 30, 2016
TDS C.
1 review
0 helpful votes
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Great glasses at less than half the price of local eye clinic. Great experience. Save your money and buy glasses online.

Date of experience: September 29, 2016
nancy h.
1 review
0 helpful votes
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I always order from eyeglasses.com
September 30, 2016

I always order from eyeglasses.com. Great service and products.

Date of experience: September 29, 2016
Sheila B.
1 review
0 helpful votes
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It was easy to order
September 30, 2016

It was easy to order. Hardest part was selecting which frames I wanted.

Date of experience: September 29, 2016
Paul C.
1 review
0 helpful votes
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Easy button order, prompt delivery, excellent packaging

Date of experience: September 29, 2016
M A.
6 reviews
0 helpful votes
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Good selection, better lens material and coatings than Lenscrafters etc--same frames cost $80 less at Eyeglasses.com. Prescription and product perfect. Highly recommend Trivex and Crizal Avance. Ordered, lenses created/ground, and glasses arrived all in under a week using free shipping.

Date of experience: September 29, 2016
js G.
1 review
0 helpful votes
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Overall, I'm glad I found the company online
September 27, 2016

Overall, I'm glad I found the company online. After much research I placed my order. I saved $200-$250 compared to the price at our optometrist's office. The website is informative and customer service was helpful when I was able to speak to them. The only aspect that needs improvement has to do with where to send the eyeglasses' prescription. On the website are two different email addresses to send the prescription. About a week after placing my order I spoke to a customer service rep (maybe the owner) who provided yet another email address for the prescription. He responded promptly to this email. Since my old glasses were seven years old, I didn't mind waiting an extra week. It took 20 days to receive the purchase from the day of ordering.

Date of experience: September 27, 2016
JenPwu Y.
1 review
0 helpful votes
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Easy and no hassle
September 27, 2016

Easy and no hassle.

Date of experience: September 27, 2016
B R.
1 review
0 helpful votes
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Had a bit of difficulty placing order online but found it was my error. I'm looking forward to receiving frames. Hopefully they will be the same ones I need for the lenses I already have. Thanks!

Date of experience: September 25, 2016