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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Great selection, great service, easy purchase and awesome price!
Encountered multiple errors during checkout process. Promo did not stick.
I order from eyeconic because my VSP Vision Insurance works with them, which makes it the best deal and super easy ordering. I've only had good experiences getting my contact lenses, and I've yet to have an issue with quality. They keep me happy, I come back year after year.
Only issue is I'd like to buy for me and my husband at the same time bit otherwise easy shopping experience
This is my second order for glasses. Both times it has been no problem finding what I want and then going though the steps to order.
Good experience, overall. The first order had a bug with the website where my insurance was removed charging me more than what was displayed at checkout which is really bad and should be fixed. I called and had that order cancelled with no problems.
I've ordered two pairs of glasses from eyeconic in the past. Both transactions have been great, I have no suggestions for improvement.
Great experience! Love online contact prescription and quick delivery!
I called to get help placing my order. The CS rep was so helpful and so friendly!
Could be cheaper in terms of contacts for sure. Hate paying out so much
Navigation and ordering are a piece of cake. If there's a negative it's that there are too many options!
The pricing is way higher than any other site, since you bill through insurance. The website would let me reset my password. The only reason I use this site is because it's through my insurance.
Overall, simple and clear. I am gettingbifocals and was hard to see the instructionsso close up. Lol. Fit needs adjustment but that is offered for free.
Very helpful customer service. I needed to return my glasses after using my insurance and they quickly re-instated my insurance benefits so that I could purchase a different pair of frames.
Easy to apply insurance benefits and promo code, quick (free) shipping as well and reasonable fee for expedited shipping.
There we no issues with anything when I was ordering my contact lens
I first used Eyeconic 2 years ago. I had a trip coming up, and needed my contacts quick. Waiting for the order to come in with my eye doctor was going to take too long. I placed my order with Eyeconic using their express shipping and got my contacts super fast! I can't remember the agent I spoke with name because it's been so long, but she was amazing and super helpful. One of the many reasons I'm telling family and friends about you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members