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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
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Easy to use and saves Money! I like that it is connected to my insurance as well!
Great prices easy to use. Large selection of frames. Much less expensive than frame stores.
Always an easy process and fast turnaround. Shopped here multiple times and will keep shopping here.
The website is easy to use and I like how it keeps track of benefits for each family member all in one place!
I made an error in the order previously, but customer service got me back on the right track and assisted me in placing the correct order.
At first it was a bit confusing but I got everything I needed.
I've always enjoyed shopping for sunglasses through the site specially using the virtual view.
Polaroid sunglasses options seem to be very limited to just a number of different brands. It would be nice if insurance covered more styles.
It has been an easy process to order my contacts. I will continue to use VSP.com
Too expensive, even with insurance. You also can't order more than 2 boxes per eye.
Got frames my size luckily but that's about it. Wishing for more variety.
My size isn't really available. Most customization would be nice for my big head
I really appreciate how convenient and easy to use Eyeconic is. When using my insurance it's great to see the price that I'll pay so I know what I will be paying. I also used the "Try on" feature to make my purchase.
Eyeconic is great and easy to use. I love the try on feature and how my insurance is automatically used to adjust the pricing. Great site!
Glasses seem to be of great quality and have held up well.!
I messed up and ordered single vision lenses instead of progressive lenses. Easy return and reorder process!
Same result, it was easy and quick! The only thing I don't like is that I have a minimum character number needed for a review.
It is very easy to order the contacts! The "Add Insurance" button also makes a huge difference
Good experience but am annoyed by this survey requiring 50 characters
It take a couple of extra days to verify prescription so it adds to shiping time. That wouldn't be too bad but shipping seemed to lag. Even though you guys can't control that as much. Shipping seems to get caught up and got sent to wrong place then rerouted then took even longer then it should have For example my package arrived at shipping facility 30 min. Away from me on Friday. But I didn't get it until Monday because Saturday it was still processing. It would be so bad if it already didn't Other than that great website format and choices and pretty easy process. Good competitive prices.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.

