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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Easy way to place order, I am =waiting to receive the order to see if it comes on time and correct.
Makes ordering pretty simple, walks you through all steps, was able to compare different options.
I enjoy shopping for glasses online because I can find great deals.
Great service. Very easy to use website including uploading RX and ordering.
Glasses came in safely and well fastened with care. Worth the extra couple dollars for the extra hardware definitely recommend it.
Outstanding service, quality was
Nice and fast service. Thank you
Love the auto save function to the insurance part, which save lots of time. Prompt to use are very intuitive as well.
It's nice they take insurance, but these are a very cheaply made pair of glasses. They were able to bill my insurance quite a lot but the pair I got are absolutely lower than Eyebuydirect quality, within 3 months of receipt the lenses were so cloudy with scratches that I had to go back to my 3 year old pair from them.
It did feel a bit pricey to be honest, however the frames seem higher quality than online stores like Eyebuydirect. I especially appreciate the PD tool, as Eyebuydirect used a less accurate solution that required printing and shipped me glasses that hurt my vision in the past.
Ordering was easy. With a 30 day guarantee it was an amazing service.
Glasses I ordered weren't available. Wasted a week to find out. Wasted time ordering them and shopping for a different pair.
Convenient but quality of the glasses is not as great since the last order I placed which is Rayban glasses, the fitting is too loose. My head hurts whenever I wear it.
Ordering a new set of contacts could not have been easier. Done.
Pay less for same product with reasonable time to arrive and easy access to previous prescription.
I had issues with this accessing my camera during checkout for PD. Switched to my phone. Then I could not check out from my phone and had to switch back to the computer. Ugh!
Very organized I like the website it is easy to navigate as well
Order was cancelled the first time due to RX not being able to read. Should of called and left voicemail so I can upload RX again.
Second time frames were not in stock. Should of told me they were not in stock the first time they cancelled order.
Same last time. Quick and and easy. No issues at all. Delivered to my home
Easy to use my benefit and order right to my doo. Definitely my preferred method.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members