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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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They allowed me to use my full vsp benefits. Other websites didn't even allow me to do any such thing.
It was easy to use the virtual try on to buy glasses online, they fit just as they looked in the pic!
This customer is going to price shop and see if I can find better. No tax charged last time I ordered.
Last time and this time, eyeconic won't process my credit card payment. Had to use Affirm as payment both times for it to go through. Think I even talked to customer service last year, but still didn't work. Not a huge deal, just frustrating.
While trying to pick out glasses I noticed the prices did not line up as advertised (yes this includes not even adding anything extra to the glases) I did have to call and have someone help out, the customer service was amazing. My glasses came early and fit perfectly. I love them!
The website is very glitchy. Each time I added something to my car it would change the prices to each pair of glasses. I even had to call. She added one pair. Said they would be free. Got off the phone and they were still not the right price. Got a pair into the car with the right price with my insurance. Then got to check out and it said a wrong price again. I kept having to refresh and back up a page to get things to load correctly
I found glasses that would work with my prescription & in my price point. It was very easy to use my vision care on eyeconic - they applied the coverage immediately & adjusted the price so I didn't have to wait to submit for a reimbursement.
Easy to use - I only wish there was a larger selection for my sizes & prescription
Spoke to customer support and was provided with a quick response that got me the right solution.
This is my third order, and it's always a positive experience.
Please remove products from website if you no longer have them :)
Same as this one. I recommend reducing the character limit in this box. You know, for convenience
The experience was pleasant, without any glitches. Easy to navigate. Make sure you have your prescription scanned first.
Great experience with the website and support staff in answering my questions.
It's easy to use, but you only get a discount for a full year of contacts if your left and right eye uses the same product.
Taking a picture of the prescription should eliminate all of the hand entry for the prescription. Antiquated technology.
I just ordered my second pair using insurance off of this site and it is very easy. I accidentally selected the wrong prescription type, so when I got the glasses they were not Progressive. Customer service was great, I was able to return, get credit and reorder again using benefits.
Love the virtual try on and easy ordering experience, all tied in with my VSP insurance.
I only have one gripe I ordered sun glasses with my prescription in them which I thought they would switch the lens but they did not. I wish someone would have told me that they don't do that.
Ordered my lenses and very happy with them now my husband ordering very happy with the service
Good experience the glasses came at my house on time.
Too many pop up ads. There is too much coming at me while I'm trying to order on this website
Very friendly customer service people on the phone both times I've called
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members