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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Used Eyec-onic to order glasses covered by my insurance provider for both my son and I. Process was seamless and the products are great quality.
I like how easy it was to quickly connect to my benefits and the suggestion it made to me on a price effective alternative was nice.
I have purchased my last 4 set of contacts from Eyeconic. The process is easy, user friendly, and the prices are much better than at the doctors office.
This was my first experience ordering frames online, so I was a little nervous about making sure it was a style I really liked and whether or not they would fit properly when they came. The ordering process was simple and straightforward, and my order and prescription went through without any problem. My lenses came in great condition and looking the way I expected.
The filters utilized in finding frames is one of the best I've used. Narrowing down my preferences compared to other sites was a breeze.
It has taken me six tries so far to get this order placed. First you didn't like the prescription, after sending that back and forth for three days, now you tell me that the name is wrong.
It is always easy to go into this website. Find my account, order my contacts, pay for it, and it gets delivered in a timely manner.
Your standard shipping is too slow; I'm receiving the item three weeks after ordering. Please try to expedite the standard shipping.
I have ordered about three pairs at this point and have had nothing but good experiences! My glasses always arrive quickly and fit great!
I love the virtual try on feature and how easy it connects to insurance
Very easy to work with and responsive to my emailed questions. Initially hesitant to order progressive lens glasses online, let alone choosing a frame. With their tool to try on the different frames, I was able to find a pair I was satisfied with and the actual product looked the same in person
Had some occasional issues with your site not responding but easy to use. Customer service was responsive with questions
Before the prices of glasses were high but still within a reasonable margin considering that this is basically a service to use insurance to get free glasses. Now we have to pay tax (we didn't use to) and the prices are 2x and more than what you can get on the market. It's an egregious increase and it's unnecessarily taking advantage of the situation
I have been using this service for the past 3 years and I have not been disappointed. Glasses arrive timely and the ability to have my prescription saved in the profile is very convenient for reordering.
Glad to have previous orders accessible to help with reorders.
I signed into my account to reorder contact lenses. The site wouldn't let me continue processing the order for payment. I had to call customer service and they told me to sign out of my account and order as a guest. The rep wasn't sure why the site wasn't working. I had to re-upload my prescription and the order went through. I appreciated the help from the CS rep.
This is absolutely unacceptable that your system does not provide the yearly discount automatically when I order a yearly supply for different contact for left and right eye. This is still 4 boxes.
Was able to use filters to find exactly what kind of frames I was looking for while ensuring I was saving as much as possible with insurance
Easy to use. Lenses are better quality then I've had elsewhere. Just would like to see a larger selection for color and options like nose pads and harder to find sizes, and specialty frames for high prescription lenses that are made to minimize thickness.
I had to enter my username and password in 3 different places to attempt an order. After working twice it did not accept the third time and I had to check out as guest.
With the exception of one previous prescription, due to design glasses are well made and they are very comfortable. Returning for another prescription was easy.
I provided my brand new prescription which met all requirements set forth but my order was still cancelled so my second time I'm requesting you get the prescription from the doctor
Wouldn't let me pay hahahahhahahahhahahahahahahahahahahhahahahahahahahah
Uploading prescription details, uploading prescription, getting credit card right... all for order that's identical to previous order
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members