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Eyeconic

4.5

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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Nebraska
1 review
0 helpful votes
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Contacts
April 28, 2022

Great! Easy to use and fast! Definitely would use again

Date of experience: April 28, 2022
Florida
1 review
0 helpful votes
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Great quality glasses
April 10, 2022

My daughter loved her glasses and I appreciated the convenience of picking them out online.

Date of experience: April 9, 2022
Florida
1 review
0 helpful votes
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DKNY glasses
April 4, 2022

Easy to place orders. Easy to try on glasses that you like before you make a purchase.

Date of experience: April 3, 2022
South Carolina
1 review
0 helpful votes
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New Glasses
April 1, 2022

I was a little worried to buy glasses online. But, the Experience has been great! Very responsive customer service.

Date of experience: April 1, 2022
Illinois
1 review
0 helpful votes
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Best Designer Sunglasses Ever!
March 29, 2022

I've been using Eyeconic for some years now & they are easy, huge selection (Way better than our Eye Specialist) convenient & fast shipping! Love it!

Date of experience: March 29, 2022
District of Columbia
1 review
0 helpful votes
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Wide variety of frames and lens options. Great prices

Date of experience: March 27, 2022
Oregon
1 review
0 helpful votes
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Easy and quick!
March 25, 2022

Very quick and easy. Loved the virtual try on. Thank you.

Date of experience: March 25, 2022