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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Website kept having me log in MANY times. Took longer than it should have.
The site is simple to use. I wish pricing was available when viewing for easy comparison. Currently, I have to click into the product to see the pricing. I have to back out and go into something else to compare.
At first it was difficult to get my VSP insurance info on the site, but after the first time using it, I understood what I had to do.
All was good except for entering the insurance information. VSP doesn't have a member ID number, but it is a required field on the site.
I have had pretty good luck ordering eyeglasses through Eyeconic and have several pairs of glasses that I love. Improvements could be made to the experience for me. I do wish there were more frames for small faces and that the Virtual Try-On tool worked better. I prefer the try-on tool that was used with an actual photo several years ago. Occasionally the color of the frame is hard to decipher on the computer and not all colors or frames are available for try-on.
I sign in once with a user name and it finds my insurance information but when I go to checkout, it says I'm not signed in (still has my insurance information) and makes me sign in with an email account. That would be fine but there apparently is not one on file? Ends up that I had to create an additional account and I guess it still knows all my old info. It wasnt too difficult to circumnavigate, I'm just confused on what I was supposed to do, why my info is linked to multiple accounts, and why the accounts do different things.
I ordered a pair of vision glasses earlier and they came out as good as I had hoped. They also arrived earlier than expected which was a good surprise.
Orders arrive on-time, customer service is quick to respond in the chat.
I am easily able to find and order the contacts in need from Eyeconic. My vision insurance is linked to Eyeconic which makes finding and ordering contacts that work with my insurance very easy.
Good quality glasses. Easy website navigation. Virtual try on made the experience better.
The price inflated so the VSP discounts do not have much impact. This is bad business practive.
Eyeconic is simple to use, had a good website with easy prescription upload, and a good deal on the lenses I need.
I have you eyeconic the past few years and they make it simple to find and order glasses.
I think the key is using a desktop and not on a mobile device...
Much nicer glasses than WP and I liked that I was not bombarded with a million multiple options at every step of the ordering process.
The pd tool seems to be too sensitive to movement. I could never get to work
Great prior experience. Not sure why eyeconic is making me type so many characters just to submit this.
Great so far. I didn't have any trouble. My daughter had a very good experience and they treated her well. We were in and out and we didn't feel rushed
It was also a great experience. I had no issues at all. Thank you.
I love the selection, but I wouldn't even consider glasses that I can't picture on my face. The virtual tr*y on option cuts the selection considerably, but I am still always able to find what I like. I do miss some of the smaller curated brands that you used to carry! It seems like it is all 'name' brands now... My last pair of glasses used to get compliments all the time and I would refer people to eyeconic for that brand. It's a shame you don't carry them any more :( (Rag and Bone)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members