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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
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Great selection and easy to use! Way to quickly use benefits you have worked for!
A lot of choices, very affordable and the website is easy to use.
Rimless J. Abboud glasses was misaligned + temples broke. And it was a "fixed" pair.
Great selection of glasses, great discounts and easy eyewear checkout
How do you put multiple beneficiaries on one order so don't have to pay double shipping?
I don't really like this service, but the cost is just ok. The glasses are not really good as an inperson service and on 12/30/24 it took me 4 hours to order and try on glasses for my husband and I. Then, It wanted to charge me $400 as we used our insurance and I still do not know why I couldn't order changing our VSP provider. Not even sure if it'll work yet. I've ordered in the past, but have had to return as the sizes are SOOOO large. I will never order from this site again. So sorry.
Discount … discount…. Discount… prices are too high. Need to find ways to minimize cost
Comfortable to shop and virtual try really works well and thats why I prefer
Somewhat difficult to navigate first time
App is easy to use. Have had to exchange glasses before and that was an easy process as well.
Nah insert ten more characters here, i keep on getting ads for cuter glasses elsewhere on insta
I don't like that the frame sees the material is included when it is not, it should show it as itemized
I was able to try on a few pairs of shades and find what's right for me pretty quickly. I wish I could order without a prescription but I know that's not the designers fault
Kept me UpToDate on the order status, only thing I don't like is that the glasses are more of a grey than blue, they looked bluer in the picture.
Bring back price match please, you used to have it and i would always get the frames i love
Thank you for the simplicity of your site! Will order again
I ordered regular lenses and then progressives in one order. I did not realize you all only see the first page.
The formula for the first time glasses did not work at all. The frame quality was not what I expected, low quality. I hope to have a better experience for the sun glasses
Love the selection of sunglasses and the prices are unbeatable, the try it on feature makes it easier to make the decision prior to ordering.
After using eyeconic in the past to order my contact lenses it was a no brainer to return to site after getting my new prescription. Literally took less than 10 minutes to enter my info and complete my order. Process cudnt have been any easier. The site was very user friendly and easy to navigate
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.

