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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Site is very easy to use, helps me update my prescription timely, and easily explains my benefits and options.
IT is very easy to find the right contacts and order them and also have insurance be applied right away
Very easy to order and use insurance for this order which makes for a simple process.
It's great that they save customer information. Allows me to place orders in less than 5 minutes.
Easy website to enter info into. Order is delivered when expected.
All eye & sunglasses are great! Easy website to navigate and with good brands.
Just okay as the glasses ended up being the wrong size so not as good as this time around.
I like eyeconic, but it is so annoying when I have to input my prescription every single time I order no matter if my prescription expires a year from now. I wish the platform would take into account what we've submitted in the past and ask for an updated prescription when we've reached the exploration date.
Idk what to say. Thank you, I suppose is proper but I wouldn't force people to do this in the future
I have purchased online from Eyeconic a few times and really like the ease of the purchase experience. Sorting glasses is easy with a lot of filters, and most glasses have virtual try on. My insurance is also integrated into the system making checkout easy, and no extra "paperwork."
I liked shopping online at my pace.
Eyeconic's site is easy to navigate. Using your insurance benefits is extremely simple. They have lots of options for your whole family
It's ridiculous that you tax on the price BEFORE insurance.
Promo code didn't work which would have save me $15, other than that it was a smooth process. I even called customer service to verify how to proceed with the over 50 discount code.
Excellent varieties and easy to use user friendly site. Best sunglasses options
Easy to use and best lot of varities
Web site easy and quick to use. Easy to update e-mail or other info. There is not a clear way to make a shopping cart item into a "hearted" or favorite item. Luckily I could go to a prior order and check out with the same item.
Very simple experience and excellent prices with my insurance. I am still in awe over their service.
Absolutely awesome selection of prescription non-prescription glasses, and contacts and excepts my insurance and I can select tint antiglare no line bifocals on my RX glasses and a bunch of other things with fast shipping even to me here in Alaska! Would highly recommend.
Nice glasses, wide selection of NAME BRANDS, take my insurance, virtual try-on, great options to choose from, like no line bifocals, tint, anti-glare just great all the way around! Highly recommend. Thank you.
I love the fact that it was easy and super convenient, and the benefits was good to take advantage of when it comes to my vision insurance.
Other Online retailer are cheaper versus going through insurance. Price increased for lenses as I checkedout.
Easy to use this website, I order year after year and always satisfied.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members