EyebuydirectReviews 16,670

I have been getting my glasses from here possibly 20 yrs now- cant remember how long. Always good service and quality glasses. Have had to return recently as aome how wrong prescription but this was a first out of many orders over the yrs.& it was immediately rectified no extra cost etc - new glasses arrived fit great see great. I recommend eyebuydirect to every one i know. Only place i will go for glasses

The try on AI feature showed the L sized glasses I tried as a perfect fit for me. When the glasses arrived, they were extremely oversized to my face

Even though I had some issues with the try-on feature (it would not load), the process of ordering was easy and clear. The order was shipped and arrived quickly. Had a good experience ordering.

My wife doesn't like to waste time looking around for new glasses. She has been able to order the same glasses on three different occasions. Just needed to update RX and modify lenses as needed.

I am only purchasing new glasses because my prescription has changed. All of my previous purchases are still in great condition. This is the only place I order my glasses from now

I've been using this company for over a decade. I've never had an issue, the glasses always high quality, and the website has consistently easy to determine size and fit before I order. Straight forward, consistent, and reliable.

Always a coupon available to apply to my purchase. Such better deals than at the optical shops. I have 3 pairs, for the price of one. I feel a bit bougie on a budget.

The ordering was ok. And the frames were ok too.

But the progressive lenses gave me a headache. They were the exact same prescription as the one I have for other glasses. So I do need to ask for a refund and I am not sure how.

Eyebuydirect has so many styles of glasses at great prices. The hardest part is choosing only one pair! I absolutely love them.

I received a discount code from you by email and it didn't work even though it was still active. I was able to use another one for slightly less savings, but it felt a bit like a bait and switch

I accidentally place my order without the insurance, they refunded me. I placed another other and the glasses just didn't work. They took them back and refunded me, then told me how to order them to fix the issue I was having! Everyone has been so nice and helpful!

When I discovered my glasses had been delivered to previous address, and were unrecoverable, they immediately offered to replace them. That is prime customer service.

I haven't bought classes here for a while because they were loose around the ear. So my glasses would fall constantly, but i'm excited to give it another trying

Ordering was easy. Delivery took a little while than expected. I ordered an Armani pair of glasses and the description stated I would receive case/ pouch ( I have received both in the past). I only received a pouch with this order. I am extremely disappointed with this.

I have purchased from EyeBuyDirect for years. I have only had one issue (about a year ago) and they customer service person handled it with such professionalism. We had ordered a pair of glasses that were too big on my daughter (totally our fault) and they offered to ship out a new pair and allowed us to ship the others back with no hassle whatsoever. I am always so pleased with our orders and their wonderful service. 10 out of 10 every time!

Website is pretty easy to use. Selection is good, and prices are very good. The only problem is that they don't ask for the positioning that you prefer for Progressive lens centers, so I have to return them every time and have them change it.

Eyebuydirect makes it super easy to use my prescription given to me by my eye doctor, and my insurance to quickly purchase glasses. I like their try-on feature, though it's not as exact as it could be, it's close enough to get a good idea of how they look. Their deals are a bit misleading, for example, a buy one get one is only on frames, not lenses, but it doesn't say that up front. Still, it's significantly less expensive than getting glasses at the eye doctor, and they have a good selection, lots of options for add-on features, and I can do it from home where I am not dealing with people trying to sell me things while my eyes are dilated!

In 2020, I purchased two pair, which I still use today. Eyebuydirect is 10 out of 10. My prescription has changed. Prices are better than Costco! Far better selection! Great for any budget. Thank you!

Needed to reorder a previous order and your website was so easy to use and had all my previous orders at my fingertips. Easy process!