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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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Really nice prices and collection of glasses. The prices are not bad compared to the eye doctor or any other places definitely recommend this.
REAL EASY! Made sure I had all my information to punch and used the extra code to get an additional percentage off. Once I recvd the eyewear will let you know what I think.
The frames are light, almost like they're not there - and the lens quality is astonishing. I got progressives, sometimes hard to get right, and they totally nailed it. The options I added were the transitions-type lenses that cost less than half what the name-brand Transitions cost and they're faster and achieve a deeper tone than the more expensive name brand. I also got glare-free and scratch proof, all for $125 including shipping. Love these folks! Thank you for making GOOD glasses affordable again.
I have ordered approximately 15 to 20 frames from this company over the past 5 years, and have never had any complaints whatsoever. While it is of course a little difficult to choose your glasses on a web site, I was surprised that every frame was just as expected (or better), and they have held up quite well (given that I tend to opt for the cheaper frames, that was a very pleasant surprise). I started ordering multiple frames, e.g. spares and sunglasses in the same order. Earlier this year, I even ordered a special prescription that would allow me to read my music sheets at 3 foot distance perfectly, without all the transition issues now that my eyes are getting a bit tougher. To my pleasant surprise, I received an Email within about a day where somebody in the order process had noted that I had ordered glasses that were significantly different from my regular prescription. I just confirmed by Email that this modification was indeed what I needed for a special purpose, and when I received the glasses a week later, they were perfect for the purpose. Quality control seems to be really good with this company, and I was positively surprised that they pay close attention to the order. Compared to the last optometrist I bought glasses from, this was very pleasant. In the brick and mortar store (FourEyes, I believe), they first swapped left and right, then they put the transitions 8mm too high and I could only see things when putting my chin on my chest, and it took me 5 weeks to get those glasses right. From EyeBuyDirect, everything was right the first time. Keep up the great work.
I come here for all of my glasses and sunglasses. So much cheaper than purchasing at the eye doctor and amazing quality. I have over 10 pairs I've purchased from EyeBuyDirect and have never been more satisfied.
Easy to use. I decided to place one order on wish list. Then changed my mind,
I had to resubmit all info again.
This is the place to order your glasses after you have done your cost comparison. You will find this to be "the place."
I have 4 glasses ordered e last year and they are ok. I just ordered #5 The lenses are great and I have ordered special for Computer use, Reading and multifocal.
This website is fantastic! I ordered my favorite glasses within 5 minutes. The prices are outstanding! I decided to add prescription sunglasses to my order because they were $19! Who could resist that?! They are white round frames with mirrored blue lenses. I cannot wait to get them. They'll be perfect to wear when it snows and look cool any time. Customer service is also fantastic! I will be using them again!
HAPPY WITH ALL 7 OF MY GLASSES
AFFORDABLE, LIKE CHANGING YOUR EARRINGS EVERY DAY
IF YOU HAVE TO WEAR GLASSES THEY SHOULD MATCH EVERYDAY
The check out process was messed up had to use PayPal to make it easier. The process was slow and had to redo several times.
I received my chosen glasses but did not like them. They gave me option of a replacement. I had limited choice for replacement. The glasses I received had loose uneven arms. Tried fixing them many times but they become loose again!
The site made the whole process of getting a new pair of glasses super quick and easy. No trouble finding a pair I liked or going through the payment process, I recommend this site to anyone looking for their next pair of glasses.
I've been buying my prescription glasses here for several years and have never been disappointed. They fit, look great and guess what, you ingrates in recent reviews: I had absolutely no trouble using the discount I was given! These glasses are already very inexpensive; you bad-mouth - even threaten - them, just because you couldn't figure out how to apply a simple discount code? Shame on you!
Great place for good quality, inexpensive glasses. I just ordered my second pair and i loved the first.
Well, I loved the fact that I did not have to go back digging in my dungeon to find the augmentation on both my eyes plus the PD of 69 ha... The computer remembered it. That made me extremely elated. That, plus a 25% code--what more can I ask? As long as I keep breaking my glasses, EyeBuyDirect will undoubtedly have my business.
I love the selection of frames, it was easy to find what suited me. It was hard to choose which ones i wanted!
The cost is absolutely fantastic. I have eye glass insurance and even that is not as cheap as just going through this website. And the variety of frames is unbelievable!
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo


Hello Irma,
We apologize if you are unhappy with the glasses you received and you have a limited choice for replacement. We can help you choosing a frame that fits you.
For us to pull up the order you are referring to, kindly provide us the order number, email address or phone number associated on the order.
We will wait for your reply.
Thank you and have a good day!