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business logo of Eyebuydirect

Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,667
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,957 reviews

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North Carolina
1 review
0 helpful votes
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Great Inexpensive Glasses
September 1, 2025

I like that I can get reasonable glasses without breaking the bank!

Date of experience: August 22, 2025
Hawaii
1 review
0 helpful votes
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Quality glasses, quick shipping
September 1, 2025
Updated review

I've been purchasing mine and my children's glasses from eyebuydirect for a few years now, from a few different states as well and i've never had any issues with them.

Date of experience: August 21, 2025

Best place to purchase glasses
December 8, 2024
Previous review

Came faster than expected, glasses fit perfect and are great quality. I've been ordering from eyebuydirect for years.

Date of experience: November 27, 2024
Texas
1 review
0 helpful votes
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Always have great frames and great deals! Ive never been disappointed!

Date of experience: August 22, 2025
Connecticut
1 review
0 helpful votes
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Easy with lots of options
September 1, 2025

There's so many options to choose from and it's easy just to upload your prescription. The prices are very reasonable even with my rough and tumble sons who break their glasses numerous times a year.

Date of experience: August 21, 2025
North Carolina
2 reviews
0 helpful votes
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I have a complicated prescription, and the customer service rep was very patient and helpful with me as I tried to buy 2 pair of glasses. He then made sure I have the best discount! Thank you

Date of experience: August 21, 2025
California
1 review
0 helpful votes
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Love it
August 31, 2025

I accidentally sat on mine and broke it, it lasted me years and i love this sunglasses i had to buy it again

Date of experience: August 21, 2018
Pennsylvania
1 review
0 helpful votes
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Ms.
August 31, 2025

Fast and efficient. Happy to use eye buy direct. I hope I am happy about the two pair of glasses I purchased.

Date of experience: August 21, 2025
Ohio
1 review
0 helpful votes
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Great
August 31, 2025

Cheap, came quick, perfect fit, i had no issues with my glasses

Date of experience: September 21, 2024
Florida
1 review
0 helpful votes
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I won't buy the plastic glasses
August 31, 2025

My glasses broke.
This time I'm ordering for my husband but it's not plastic. Hopefully it will last

Date of experience: August 21, 2025
Texas
1 review
0 helpful votes
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So glad I found this website
August 31, 2025

So thankful it's so adorable and great quality! I no longer worry if something happens to my boy's glasses

Date of experience: August 21, 2025
Florida
2 reviews
0 helpful votes
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Looking or searching for frames is sometimes confusing. I will find one I like and then can't find it again. However, can't beat the prices, so there is that.

Date of experience: July 21, 2025
California
1 review
0 helpful votes
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Great service and products.
August 31, 2025

Good experience. Highly recommended. Good work keep doing good.

Date of experience: August 21, 2025
California
1 review
0 helpful votes
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Great pricing
August 31, 2025

Have always been a good deal since I usually buy 2 pairs each time my prescription changes. I now order glasses for my husband and grandparents using eyebuydirect and have always had a good experience even when needing to change the shipping address at the last minute.

Date of experience: August 1, 2025
Colorado
1 review
0 helpful votes
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No place better
August 31, 2025

Always have great deals. The more I buy, the more I seem to save. Never had it easier to setup getting affordable prescription sunglasses. Thanks eyebuy ;)

Date of experience: August 20, 2025
Pennsylvania
1 review
0 helpful votes
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Awesome
August 31, 2025

Great customer service! They are fast, friendly, and helpful.

Date of experience: August 9, 2025
Massachusetts
1 review
0 helpful votes
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Great experience!
August 30, 2025

I had to return my order and the return process was very easy! I was able to return and reorder the same pair. Which I received very quickly and are perfect!

Date of experience: August 20, 2025
Georgia
1 review
0 helpful votes
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Eye Buy is so nice.
August 30, 2025

Lost glasses on a recent trip and they were very easy to reorder

Date of experience: August 20, 2025
Pennsylvania
2 reviews
0 helpful votes
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Great deal!
August 30, 2025

Glasses are priced at an affordable rate! Great deal! They offer such good deals!

Date of experience: August 20, 2025
Georgia
1 review
0 helpful votes
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I haven't had a bad experience yet and will recommend to friends

Date of experience: August 20, 2025
Puerto Rico
1 review
0 helpful votes
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Great quality
August 30, 2025
Updated review

This is the only place where I can receive my prescription with on brand glasses at a reasonable price. I will never again by my prescription in an optical store. This is my second time buying glasses from this website. This time I got prescription sunglasses and my regular eyeglasses both on bland and I didn't even reach $300. If I would have gotten my prescription where I did my exam I would have spent $300 in a simple prescription and giving my old glasses. I recommend this website 100%

Date of experience: August 19, 2025

Perfect service and prices
August 8, 2025
Previous review

Loved my glasses the price is great, I haven't had a bad experience with anything in this site

Date of experience: July 29, 2025