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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,687
value
5,189
shipping
5,189
returns
132
quality
5,292
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245,253 reviews

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Washington
1 review
0 helpful votes
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Tried shopping on lots of online websites, but order fails when I add special PD for archery which is based on how pupils see during Archery stance. Eyebuydirect was the only site that accepted the numbers, later reached out via email to confirm it and it was done. Shipped me glasses intime for my competition too. Also LOVE the case. The packaging looks professional & fun. Since then, I've orderd multiple glasses. One feedback I have is to decrease the prices of "mirrored finish" & "photochromatic" lenses.

Date of experience: January 22, 2026
Puerto Rico
1 review
0 helpful votes
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I have one pair I did not like, but it wasn't your fault. It was the shape and it was the color of the lenses and I'm very light sensitive and they weren't dark enough for using outside. All your prescriptions are perfect. The frames fit beautifully.

Date of experience: April 21, 2026
Kentucky
1 review
0 helpful votes
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Awesome
May 2, 2026

I ordered my glasses they came within 4 days ordering i had a great experience with you guys and i plan on coming back soon to place another order

Date of experience: January 21, 2025
District of Columbia
1 review
0 helpful votes
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Satisfied
May 2, 2026

Previous experience wqs good. Had a problem and they fixed it right away. Good customer service

Date of experience: March 5, 2025
New York
1 review
0 helpful votes
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Favorite glasses website
May 2, 2026

The only place I have ordered my glasses since I got my very first prescription!

Date of experience: April 21, 2026
Texas
1 review
0 helpful votes
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Amazing!
May 2, 2026

Always fast shipping and product is true to its name

Date of experience: April 21, 2026
Hawaii
1 review
0 helpful votes
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Love EBD. Best glasses ever!
May 1, 2026

I have been buying the same glasses in every color possible. 10 outta 10 recommend for fun and comfortable styles. Tons of options and the service team is great.

Date of experience: April 21, 2026
1 review
0 helpful votes
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The price was great, production time and shipping seemed speedy but I never received my order so can't comment on the quality of the product

Date of experience: April 21, 2026
Virginia
1 review
0 helpful votes
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Great service
May 1, 2026

Not a bad experience considering you can't physically try on all the frames.

Date of experience: April 21, 2026
New Jersey
1 review
0 helpful votes
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Ehh
May 1, 2026

2 or 3 years ago, I felt it was cheaper to get them here, but it's starting to get pricey. Also, I don't like that it forces the buyer to click certain features that we don't necessarily want, but there is no option to skip, so we have to get it.

Date of experience: April 21, 2026
New Jersey
1 review
0 helpful votes
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Wrong lenses
May 1, 2026

My child's glasses had the lenses reversed. Headaches were terrible. Finally saw a doctor who checked the rx and the glasses and saw that the lenses were put in the wrong place. Right in left and vice versa. Very upsetting.

Date of experience: April 21, 2026
Texas
1 review
0 helpful votes
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Affordable Quality Glasses
May 1, 2026

I had a great experience shopping with EyeBuyDirect. The glasses are excellent quality, fit perfectly, and my vision is clear and comfortable. The prices are also very affordable compared to other places. I'm very happy with my purchase and highly recommend them!

Date of experience: April 21, 2026
Florida
1 review
0 helpful votes
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I ordered my first pair and love them. I had a similar style a few years ago that cost 4 times as much. Within a week I knew I wanted a second pair with transitions lenses. I received them and love them just as much as my first pair.

Date of experience: April 20, 2026
California
1 review
0 helpful votes
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Great Deal
April 30, 2026

Order my glasses and they quickly arrived. They fit w well and since I have a difficult prescription I was afraid there might be problems but they were perfect. Thank you I could never have afford them if I went to a brick and mortar a store.

Date of experience: March 11, 2026
Illinois
1 review
0 helpful votes
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Close but off by one
April 30, 2026

I ordered to pair of glasses first we my basic prescription and came fast!, the second pair was my prescription but I added the transition and took longer then I expected they also didn't fit they were too small for me I tried requesting to send them back twice and still haven't received a response.

Date of experience: April 11, 2026
Minnesota
1 review
0 helpful votes
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On time. Exactly what I ordered
April 30, 2026

It actually arrived a little earlier than expected. And the glasses were perfect. It's my new eyeglasses place

Date of experience: October 14, 2025
Florida
1 review
0 helpful votes
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Best place to buy glasses
April 30, 2026

Great customer service, and lots of options. I've bought several glasses through EyeBuyDirect and it's so easy and convenient.

Date of experience: April 19, 2026
1 review
0 helpful votes
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Was a pain to order
April 29, 2026
Updated review

Filled out info photo shot script with all info. Week later they asked for more info. I got extract transition lens on one pair and basic on other. Person on phone said I could get other one with same package even tho I said it said was not available for that pair. So I got $38.00 more. And it was the basic I ordered. Called girl said it's not what o got and didn't care. So one pair I'm happy with other not so much.

Date of experience: April 19, 2026

Good deal easy to do
April 7, 2026
Previous review

Good deal easy to do.

Date of experience: March 28, 2026
Georgia
1 review
0 helpful votes
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Eyeglasses website, good prices
April 29, 2026

Good experience ordering glasses with great discounts

Date of experience: April 19, 2026
Arizona
1 review
0 helpful votes
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Affordable eyewear
April 29, 2026

Great customer service, plenty of selection. The pricing is amazing along with how easy it is to order my glasses. This is my second pair of glasses and won't be my last. My husband also purchases his glasses from Eyebuydirect.

Date of experience: April 19, 2026