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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,669
value
5,189
shipping
5,189
returns
132
quality
5,292
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California
1 review
1 helpful vote
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Quality Eye Wear
July 28, 2018

I have purchased eyewear from this site for the last 3 years, and I am impressed with the quality of the glasses. I am only purchase new glasses because my prescription has changed. The last pair of glasses are still in good shape, and I loved the design(Hampton). I will continue using this site for my eyewear.

Date of experience: July 27, 2018
South Carolina
1 review
0 helpful votes
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First timer
July 28, 2018

Easy peasy. The process was extremely clear and im Pretty confident ill Like the glasses when they come.

Date of experience: July 27, 2018
Georgia
1 review
0 helpful votes
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A very well laid out site, easy to navigate and find what I want. The pictures show you just what you're going to get and the guide to figuring out your face shape and pick glasses that fit your face was cute and informative. I will definitely be buying here again!

Date of experience: July 27, 2018
Utah
1 review
0 helpful votes
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I'm not sure it should always be true that you get what you pay for? We have purchase glasses from other discount websites before and they lasted a lot and where overall better quality. I am ordering here again only because Zenni doesn't carry the model my daughter wants. Still hoping they last longer than 3 months

Date of experience: July 27, 2018
California
1 review
0 helpful votes
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GREAT selection!
July 27, 2018

I LOVE the selection and the prices were IMPRESSIVE! I will be back for more!
Thank-you for being so available to the public!

Date of experience: July 27, 2018
Illinois
1 review
0 helpful votes
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I have been ordering eyeglasses from Eye Buy Direct for many years. Its so easy to shop through the different frames, using my photo to try them on. The products are high quality and so inexpensive. I love these glasses and highly recommend this company!

Date of experience: July 27, 2018
Illinois
1 review
0 helpful votes
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There are so many choices of frames, colors. The website is easy to navigate and submit information for prescriptions.

Date of experience: July 27, 2018
Maine
1 review
0 helpful votes
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EyeBuyDirect offers an excellent, revolving selection of colors and styles, unbeatable prices and decent quality. I've acquired a varied wardrobe of glasses over a few years here and love it. I recommend this site to friends. The ones who've tried became repeat customers.
I had to return two pairs of glasses because I ordered frame sizes too large. It was the easiest, fastest return process I have ever experienced.

Date of experience: July 26, 2018
Illinois
1 review
0 helpful votes
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Pricing is super reasonable with a 14 day gaurantee! Allows me to purchase more than 1 pair of eyeglasses vs. going elsewhere!

Date of experience: July 26, 2018
Maryland
1 review
0 helpful votes
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Nice Experience
July 26, 2018

They help you a lot with your doubts in the site, the prices are amazing and the warranties they give make you feel comfortable

Date of experience: July 26, 2018
New York
1 review
0 helpful votes
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Eyeglasses
July 26, 2018

I bought some glasses a few years ago and was very happy with them. Hopefully, these will be as good.

Date of experience: July 26, 2018
Massachusetts
1 review
0 helpful votes
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Very Good glasses
July 26, 2018

I like buying my glasses from eyebuydirect. I have bought several pairs from them and really only have 1 complaint. The last pair I got was definitely the most expensive which I didn't mind because they were supposed to get dark in the sun and then lighten up when out of the sun. But they never really got dark. It was more like a tint. Which did nothing for the sun. But I will continue to buy from them, but never another pair like them.

Date of experience: July 26, 2018
Pennsylvania
1 review
0 helpful votes
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My sister orders from another discount site. Her glasses look like they were discounted. I was nervous about trying an oneline site because of this but have been very pleasantly surprised with the glasses I have from EyeBuyDirect. They fit well, look great, are the right prescription, and you cannot beat the price. I just bought my third pair

Date of experience: July 25, 2018
Missouri
1 review
0 helpful votes
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Very satisfied
July 26, 2018

Much easier and cheaper than going to a store. My last experience in an eyeglass store was high pressure and took way too long. Ended up buying glasses I didn't want just to get out of there. Thank you!

Date of experience: July 25, 2018
New York
1 review
0 helpful votes
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Great buys
July 26, 2018

I like that I can get a decent pair of glasses for a really good price. I disagree with anyone who says otherwise. I've gotten progressive (no line bi-focals) with transitional lens for under $200. Try doing that in a store.

Date of experience: July 25, 2018
Colorado
1 review
0 helpful votes
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I love this site. I love being able to buy glasses at a discounted price and the quality is great! Inexpensive enough that you can buy 2 pairs for the price you would pay for one pair!

Date of experience: July 25, 2018
Massachusetts
1 review
0 helpful votes
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I bought bifocal glasses from eyebuydirect about 3 years ago. They were perfect and very reasonably priced, but yesterday I lost them. I called eyebuydirect today and they still had all my prescription information on file, so I could order a new pair quickly and easily, for a great price! Im a fan! Andy G.

Date of experience: July 25, 2018
Ohio
1 review
1 helpful vote
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My teenage son loves all the styles to choose from, and I love the prices. However, we have ordered multiple pairs because the frames break pretty easily.

Date of experience: July 25, 2018
Maryland
1 review
0 helpful votes
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Seems nice but I. Don't have the product yet. Qwerty qwerty asdfs tyui asdf dog ghjj fghj hjk asdfg hjkl qwerty asdfs qwerty. Sdfg y yup hd assdfghjk.

Date of experience: July 24, 2018
Texas
1 review
0 helpful votes
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Very cute glasses, affordable, and easy to order. Would definitely recommend and would order here again in the future.

Date of experience: July 24, 2018