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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,666
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,947 reviews

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Missouri
1 review
0 helpful votes
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Always great
April 12, 2026

I've had issues with glasses and prescriptions in the past but Eyebuy has streamlined the process and made it so much better. The same glasses are always more expensive elsewhere.

Date of experience: April 2, 2026
New York
1 review
0 helpful votes
Follow Gussie R.
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The frames and glasses with prescriptions are excellent quality with excellent service at discounted prices plus additional coupon codes.

Date of experience: April 2, 2026
1 review
0 helpful votes
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It's always something!
April 12, 2026

I can always find frames that I like at EyeBuyDirect. And usually at a pretty reasonable price since I like to have a 'back up' pair. Not a long wait period, either. They also come in a nifty cardboard box (along with a glasses case) that I can repurpose for nicknacks!

Date of experience: April 2, 2026
1 review
0 helpful votes
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Great pair of glasses
April 12, 2026
Updated review

Purchased two pairs of eyeglasses and they fit great. They are lightweight and fit very comfortably. My only feedback is that the bluelight/anti glare coating is different from my previous pair of glasses, which I purchased elsewhere. My previous pair of eyeglasses has a bluish coating while the coating on my eye by direct glasses appear to have a blueish/green coating.This difference in color is slightly noticeable when I use my glasses.

Date of experience: April 2, 2026

Easy
March 21, 2026
Previous review

Easy, except my prescription was incorrect

Date of experience: March 11, 2026
1 review
0 helpful votes
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Love the glasses gorgeous, & great quality
April 12, 2026
Updated review

Great experience from browsing around on the page all the way to paying I was able to buy 3 pairs all amazing beautiful pairs I keep getting compliments on them and I continue to rave about website when asked where I bought them

Date of experience: February 26, 2026

Loved the variety of glasses and exited to see what...
March 6, 2026
Previous review

Loved the variety of glasses and exited to see what comes in.

Date of experience: February 23, 2026
1 review
0 helpful votes
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The perfect pair of glasses.
April 12, 2026

There was a mishap with my prescription. I could not see anything when I received my glasses. I call them back and in a few weeks I had my replacement.

Date of experience: April 1, 2026
Missouri
1 review
0 helpful votes
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Glasses had to be returned.
April 12, 2026
Updated review

I sent a prescription from March 6th. When the glasses arrived, the right lens was not acceptable. My vision was blurry from that eye.

Date of experience: April 1, 2026

Great prices.very easy to deal with
March 22, 2026
Previous review

Great prices.very easy to deal with.

Date of experience: March 11, 2026
Virginia
1 review
0 helpful votes
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Lots of options
April 11, 2026

I've bought all my glasses here lately. I like that when my vision doesn't change I can just use the info from prescription easily and I can ship for them while waiting at my kid's karate class.

Date of experience: April 1, 2026
Illinois
1 review
0 helpful votes
Follow Miatta K.
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I've been with eyebuydirect for a few years now and I absolutely love it. I have bought many glasses, I cannot tell you of any that I was really dissatisfied with. I have gotten so many compliments on my glasses, where can you go and get quality glasses for such a great price. Everyone that I recommend to buy from eyebuydirect have all been very happy and if you decide to get your glasses from here you will be very happy.

Date of experience: April 1, 2026
Kentucky
1 review
0 helpful votes
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Best value on the web
April 11, 2026

I always recommend when people compliment my glasses. I have many many colors and styles and once you tell them the price, they understand why. Great product and great services. Always 100% recommend

Date of experience: April 1, 2026
1 review
0 helpful votes
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I have ordered half a dozen pairs of glasses from Eye Buy. Most of the time, I receive them in about two weeks and they are pretty affordable. I wouldn't say they are top quality frames, but then again I can not really afford to pay more than $20-$40 for the frames themselves. I guess you get what you pay for.

Date of experience: April 1, 2026
1 review
0 helpful votes
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Amazing
April 11, 2026
Updated review

This is the second time I've ordered with them and this time I got 3 pairs of glasses. All 3 are amazing and so inexpensive. I love working with this company.

Date of experience: April 1, 2026

Fabulous
March 21, 2026
Previous review

Great frames! Fabulous prices! Speedy delivery! Love working with this company.

Date of experience: January 15, 2026
Mississippi
1 review
0 helpful votes
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Loved for years!
April 11, 2026

For about 11 years I have exclusively used EyeBuyDirect and put countless people on to it! I receive compliments on my glasses often and have loved having the ability to try new styles or fun colors without spending a lot of money in order to do it.
I have always loved the quality and will use this company for as long as I am able to.

Thank you for making my vision experience better, EBD!

Date of experience: March 31, 2026
South Carolina
1 review
0 helpful votes
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Credit Card Payment Would Not Work
April 10, 2026

The checkout page would not process. It continued to say I needed to refresh page every time I attempted checkout. I had to use paypal, which was not the payment method I preferred.

Date of experience: March 31, 2026
1 review
0 helpful votes
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The best!
April 10, 2026
Updated review

I have been buying from EBD since 2019 and have been so happy with many things. I love their selection of frames and prices and also the fact that now they allow you to use your vision insurancd benefits. Their customer services is also amazing amd their shipping/delivery is faster than what you would normally expect.

Date of experience: March 31, 2026

My favorite online store for glasses!
March 17, 2026
Previous review

I have had nothing but good experience with eyebuy direct and I have sent so many of my friends, family ans even patients to purchase their glesses at EBD!

Date of experience: March 7, 2026
Tennessee
1 review
0 helpful votes
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All Good
April 10, 2026
Updated review

Got glasses for my 2 kids to wear when they didn't feel like putting contacts in. They were both happy with them. Seems like a good price.

Date of experience: March 31, 2026

All Good
March 17, 2026
Previous review

Got my kids some glasses to use when they did not feel like putting in contacts.

Date of experience: March 7, 2026
New Jersey
1 review
0 helpful votes
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Great glasses
April 10, 2026

I don't wear glasses but I always buy my wife and daughters glasses from here great price and they work great!

Date of experience: March 31, 2026
Texas
1 review
0 helpful votes
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Great customer service!
April 10, 2026

Responsive to my personal needs and offered to help guide me through future eyeglass selections to ensure I get the proper fit.

Date of experience: March 18, 2026
Indiana
1 review
0 helpful votes
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Quick shipping and great quality products, less than half the cost at brick and mortar and I wear progressives. I can afford some buzzers and whistles added here!

Date of experience: September 25, 2025
Texas
1 review
0 helpful votes
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I ordered a couple pairs for myself and love them and have now ordered some for my daughter

Date of experience: March 30, 2026