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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,660
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,895 reviews

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California
1 review
0 helpful votes
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Easy peasy
September 24, 2018

This is my third purchase from Eye Buy Direct. I see better with these glasses than those purchased through my optometrist, and these are one third the cost! I love you guys!

Date of experience: September 23, 2018
California
1 review
0 helpful votes
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Fabulous
September 24, 2018

I love my glasses so much that I have to get a second pair from here to jazz things up a bit. Sooo much cheaper than going to the optometrist and for not knowing how they will fit it's just a love at first sight kind of feel.

Date of experience: September 23, 2018
Illinois
1 review
0 helpful votes
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I love the savings!
September 23, 2018

I have tried other online companies, but I think your the best by far. The styles are more to my liking. And the price is far better.

Date of experience: September 23, 2018
Florida
1 review
0 helpful votes
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Well...
September 23, 2018

I sent them an email about my previous glasses, how they had spiderweb like fractures in the glasses and I only had them less than a week and they never emailed me back so I'm a little upset

Date of experience: September 23, 2018
Florida
1 review
0 helpful votes
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I am totally happy with my first purchase! 2 pair, stylish frames, progressive lenses with lots of features, prescription spot on AND best of all, using easy to access promo codes, amazingly low prices. Plus, lightening fast shipping! I'm so happy I just ordered a pair of prescription sunglasses! I'm recommending EyeBuyDirect to all my friends ;)

Date of experience: September 22, 2018
Georgia
1 review
0 helpful votes
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So easy to buy
September 23, 2018

I first heard about this website from tumblr via Facebook. It was mentioned after Zennioptical. Now, I've been wearing the same pair of contacts for more than the recommended two weeks. I've been wearing them for a year and almost six months. They desperately need to not be used for a LONG time, but I'm so broke I wasn't able to get anything anytime soon. Then I find this website. If I just wanted regular glasses, they'd be so cheap. But I also work on a computer and need sunglasses when I'm outside working with my dogs, training them. So blue light filter and transitions. At a "normal" optometrists', even at Walmart, they would EASILY be over $300 or $400. I just bought one of each for a total of $82 and some change, thanks to a coupon that also let me get the shipping taken care of. I'm ecstatic. I can't wait for them to get here.

Date of experience: September 22, 2018
Arizona
1 review
0 helpful votes
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LOVE!
September 23, 2018

I have literally used EYEBUYDIRECT.COM so many times, and I've told everyone I know about the site! Seriously, you'd think I was getting paid for being a spokesperson lol. I LOVE ALL MY GLASSES! The turn around time isn't awful at all, and when there are any mistakes (everyone makes them) they are so accommodating and kind! We both have on one of our many glasses we got from this site and LOVE them

Date of experience: September 22, 2018
Florida
1 review
0 helpful votes
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Excelente
September 22, 2018

Un servicio 100% recomendado un servicio de rapidez y excelencia todo llega muy bien y la gran mayoría llega a antes de lo esperado

Date of experience: September 22, 2018
Vermont
1 review
0 helpful votes
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Great value
September 22, 2018

EyeBuyDirect, is a great value and provides many tools to help you pick out your glasses. I wish the filters were not mutually exclusive. It would make it much easier to search by both style and size.

Date of experience: September 21, 2018
Maryland
1 review
0 helpful votes
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Options
September 22, 2018

Buying from here is great, easy to use and customer service was a good experiance. Please add more variety to your selections, alot of frames look very similar.

Thank you!

Date of experience: September 21, 2018
Alabama
1 review
0 helpful votes
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Great
September 22, 2018

Alex was very helpful. Didn't have any problems with finding the glasses I wanted. A lot to choose from, not a whole lot of colors, but great anyway

Date of experience: September 21, 2018
California
1 review
0 helpful votes
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I love them. All 16. Just today I bought 2 pair for 120. Glass are my favorite fashion accessory and Eyebuydirect's selection, affordability, and quality make it possible for me to indulge.

Date of experience: September 20, 2018
South Carolina
1 review
0 helpful votes
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So many good frames
September 22, 2018

I LOVE this company and website. I have multiple frames from here with multiple different versions and quality of lens at my own choosing. However even the "low" end lenses are really good quality. Additionally I had a favorite pair break really soon after they arrived just due to life and eye buy direct is offering me a replacement. GREAT customer service. I just ordered prescription sunglasses I am sure they will be as good as all other previous products.

Date of experience: September 20, 2018
North Carolina
1 review
0 helpful votes
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I love the site, it's really convenient and ready to use and add prescriptions, I didn't like the fact that some games didn't work with my prescription because they were frames I really wanted to purchase. But all in all I love the site thank you can't wait to get my glasses thank you

Date of experience: September 20, 2018
Wisconsin
1 review
0 helpful votes
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You get what you pay for.
September 21, 2018

I like them. The price is great and so are the glasses. I just get the plastic ones. Im on my 3 pair in 2 years. My 2 year likes to help with them. Otherwise they are great!

Date of experience: September 20, 2018
Colorado
1 review
0 helpful votes
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EYE BUY Direct
September 21, 2018

A very helpful young lady assisted me through the whole process of purchasing my glasses and sun glasses online. Her name was Cynthia! I'm so thankful to find a webstie that does not feel as tho you are speaking to a robot but a live person :) Awaiting for my glasses to arrive :)

Date of experience: September 20, 2018
Florida
2 reviews
0 helpful votes
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BEST GLASSES EVER
September 21, 2018

I always order from this company, Its easy, fast, and not expensive at all. I tell all my friends about them.

Date of experience: September 20, 2018
California
1 review
0 helpful votes
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This was the first time I tried ordering glasses off the internet. Using Eyebuydirect, I was a little nervous since I couldn't try them on physically. I used their process where I could upload a pic and try them on that way. I ordered them on a Friday night, which means the first working day was Monday. It took the five days that week, and Monday of the following week. That's only 6 working days. On Tuesday, they shipped them out and on Thursday, I received them, SUPER FAST! Walmart would have taken longer, I checked.
They came perfect, they fit perfect, the lenses are perfect, no line trifocal progressives and change to dark grey in the sun, these are absolutely perfect glasses at half the price of Walmart, maybe more than half off. I highly recommend using this business.

Date of experience: September 20, 2018
California
1 review
0 helpful votes
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So easy to order
September 21, 2018

I just placed an order for the outline. I will give an honest review as son as I get receive the glasses

Date of experience: September 20, 2018
Texas
2 reviews
0 helpful votes
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Issues with online checkout
September 21, 2018

Had to use another phone even after closing the first phones browser. Would not load and kept erroring out.

Date of experience: September 20, 2018