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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I literally could not be happier about these glasses. My favorites are what I call my "gamer" glasses. They have blue light protection and work like nothing else I've ever had before. And, in the same breath, they're STILL incredibly stylish and casual, so I can (and do!) wear them out everywhere I go! Thank you so much; you've absolutely made a regular customer out of me.
I want sure if they'd look good or not but I think I hidey find my all- time favorite pair of glasses and exactly this frame fits my face perfectly!
Fit well and don't slide too much, the arms are snuggle around my ears. I do wish i got a better tint because the one i got is kinda weak, more like transitioning lens tint. Other than that great 10/10
I purchased 2 pairs of glasses to wear when I don't wear contacts. I must say this was a very easy process and my glasses arrived pretty quickly. Great deal, I paid less than $50 for 2 pairs! I am thrilled with my 2 new pairs of glasses. I will most likely purchase more pairs in the future.
I ordered a bluelight protection glasses and it came just how i want it. It really fit me.
Easy to order. Took longer than expected but they are nice looking glasses at a great price. Nice lenses too. I got the Botanist in black
Glasses arrived in a timely fashion and as advertised. Great experience!
Got here faster than I expected. Glasses fit great and are super comfortable
Frames were nice but only one of the lenses had my correct prescription. Glasses were cute and fit well but I need to get the lenses fixed. I'm going to say, sinse all three that I ordered came exactly the same, that maybe there was a glitch in saving my order before I placed it. Because i did have them in my cart for a day or two before I decided to actually purchase. I would try again in the future.
New pair of prescription glasses and sunglasses. Got both pair in less than 2 weeks and man, prescription sunglasses is a whole new wonderful world!
Also, they came in cute carrying bags that are for protection and cleaning!
Second time using website already referred 3 friends they love it too thank you!
Beautiful glasses and they were delivered fast! Only one star off because they were slightly bent went recieved.
Ordered my 4th and 5th pair at the same time. Both came within the promised 2 week period. Very satisfied with Eyebuydirect and will be back again!
So cute and great quality! Very happy with my purchase.
Although I paid extra 19$ for UPS delivery and extra for secure transport still the packaging box was partially smashed. Likely glasses were safe.
Super comfortable and beautiful. I'll definitely order more glasses in the future.
I recently purchased some glasses from EyeBuyDorect, and I am very glad that I did. The glasses fit well and seem to be of good quality. The website was easy to use and the Virtual TryOn was very helpful. I am happy with the purchase and feel the glasses are a good buy.
Everything was as advertised! No complaints. I love my glasses (I ordered two). The try-on feature truly helps out a lot.
The quality of glasses is great (when done right), but the emailing sector of customer service was practically a nightmare. I was handed over to maybe 5-10 different representatives just to replace a defective frame (scratches all over the lenses), and all could not answer my questions or solve the problem. However, Shanna from Live Chat resolved the issue in less than 20 minutes. The reps in charge of emailing kept sending copy/pasted responses and didn't understand me no matter how much I explained the situation.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members