On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The products are great. The site is easy to use. I was surprised and a little disappointed by how long the products took to make and ship.
Found glasses I like but not all shown were available in every size. Some trouble navigating site.
Found glasses I like but not all shown were available in every size. Some trouble navigating site.
:)
I have been happy with every pair of glasses I have gotten from here. I always get compliments on my glasses, and I tell everyone where I got them from.
They always come back to tell me they were happy and would be ordering again too! My only complaint is that my most recent order seemed a little smaller than my past orders so they hurt my ears to wear for long periods of time
I have been happy with every pair of glasses I have gotten from here. I always get compliments on my glasses, and I tell everyone where I got them from
They always come back to tell me they were happy and would be ordering again too!
I'm totally geeked about my glasses! I ordered 5 pairs and I'm so happy with the quality. I'll never go or look anywhere else from now on. The absolute best place. So happy thank you! XOXO
I was a little nervous buying glasses on line for first time. They came out great. They fit well, look great and accurate vision correction.
Charges for clear lenses on Frame buys are rip offs.
Charges for clear lenses on Frame buys are rip offs.
Easy to order. Lots to choose from. Good quality for a great price.
Quick and easy. Order from again and again prescription 1eye glasses and sunglasses. Love the upload picture to try on virtually.
I'm so glad than I found good quality & affordable prices
I bougth 2 pairs in 2018, they last till 2020 bc they broke. In november 2020 I bought 2 more pairs. Im satisfied with the purchase, but, one of the pair gives me headache. That dont happened the first time I bought. I recommend you to give a try bc EyeBuyDirect has great styles at great prices.
This is my second order. The first ones broke about a year later, but I ordered 2 pairs so I replaced it. A year later they broke, so Im buying 2 more pairs. They are cheap and overall good lens.
Love this company! Easy and affordable! Love love love!
Love this company! Easy and affordable! Love love love!
EyeBuyDirect has been my go to for eyewear for about a decade. They have great customer service, resolve issues quickly and reliable shipping. The prices for their products are also very attractive.
I was shopping for some new, funky, colorful frames, and EyeBuyDirect definitely prevailed. The hardest part was deciding which pairs to buy! The quality is far better than expected considering how the prices are so reasonable, and the cute packaging my glasses came in was an extra bonus! So happy!
Easy and wonderful thank you! I wish I could have gone back once I had progressed to the payment portion and removed one add-on, but couldn't figure out how (I am on my phone, might have been easier on laptop).
Easy and wonderful thank you! I wish I could have gone back once I had progressed to the payment portion and removed one add-on, but couldn't figure out how (I am on my phone, might have been easier on laptop).
Great quality frames and got 2 with BOGO sale. However, it took almost 1 month to receive in the mail. Granted, I purchased during black Friday and with the holidays I understand shipping gets backed up (currently in HI).
I bought glasses got them in a week or so, love them
I needed a second pair that also had blue light blocking. Eyebuydirect had a frame I liked and the lenses weren't expensive so I measured and decided to try them! After a few gentle bends, they fit perfectly and are my favorite of the two that I have now. They scratch easier than the first pair so I'll be ordering another set probably this spring or summer but at this price-set, I can afford them easier (not that I enjoy picking new frames more frequently! Note that!) You get what you pay for though and in this case, I'm grateful to not pay hundreds of dollars yearly!
The glasses are not great quality but they are cheap.
Love the experience, user friendly, great product and you can't beat the price. Thank you!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members