On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Seamless ordering and delivery. My daughter and I are enjoying our glasses
I have been purchasing prescription eyeglasses from this site for YEARS! As my prescription changes, my choices have become limited. The glasses also tend to be more cheaply made than my glasses in the past.
I first ordered from EyeBuyDirect only a few months ago. I was so pleased that I have bought several pairs of glasses in interesting colors for myself. My family members have also bought glasses from them. We are very pleased.
I recently had went to a large store chain to have my exam and ordered a pair of glasses. And the glasses I purchased were not even exactly what I was looking for. I had difficult finding a larger style frame that I liked there... well after I made the purchase, the same day I came home and got on the EyeBuyDirect site... and honestly I couldn't stop finding frames I desired. I bought 6 pairs from the site... and paid less than I paid for 1 pair, for ALL 6 pairs! (And I liked all the frames better.) I am a very satisfied customer. Thank you EyeBuyDirect, I will be back soon to purchase more.
One of my glasses is already scratched and s useless. It is supposed to be scratch proof. I am disappointed. Hope it will be replaced.
Simple and easy, even when managing multiple prescriptions.
Simple and easy, even when managing multiple prescriptions.
Liked the large selection, virtual try-on, and HELP articles for choosing methods. Still need to submit billing Invoice to VSP. Hope it goes smoothly.
Liked the large selection, virtual try-on, and HELP articles for choosing methods. Still need to submit billing Invoice to VSP. Hope it goes smoothly.
Super quick delivery and product definitely protects your eyes from blue light
Amazing experience I had problems with one pair and they took care of it quickly highly recommend.
Putting in my prescription is quick and easy, and the prices and sales are great.
Putting in my prescription is quick and easy, and the prices and sales are great.
I ordered during a tough time. I knew they would take longer than eye buy direct would hope but I was very pleased with how quickly they arrived. The quality is even better than I expected and I love the cute boxes and cloth sleeves. I have about 10 pairs from this company and love them all!
Simple and direct. Love the ability to try on the glasses. Wish every shopping app gave you the ability to "try on" things. I'll be back to buy more glasses. You can count on that.
Simple and direct. Love the ability to try on the glasses. Wish every shopping app gave you the ability to "try on" things. I'll be back to buy more glasses. You can count on that.
Easy ordering, adorable frames with unbeatable prices. So worth saving a trip to the eye dr to spend $300+ on prescription lenses and frames that are just ok.
I always order from here I love this company my medicine is already right
Exacto como lo pedi, muy buena calidad y super economicos...! Volvere a pedir y recomendare
Great site! I had to exchange my glasses because they were too big and it was super easy and quick to do! I was very pleased
Had a nice time going through the frames for the ones that were wanted.
Always happy to order from eyebuydirect. Ships fast and great quality item.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members