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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excellent. I just love the experience of protect my eyes of the sun and see... I mean... See jajajaja (I added a medical prescription to my sunglasses.
Excellent. I just love the experience of protect my eyes of the sun and see... I mean... See jajajaja (I added a medical prescription to my sunglasses.
Love the variety, the quickness in delivery and the quality!
Love the variety, the quickness in delivery and the quality!
Eye Buy Direct has the best selection of frames of all the online eyewear providers I researched. This is about my sixth pair from them and other than the lens coating consistently going hazy at about 18 months the quality is decent.
Eye Buy Direct has the best selection of frames of all the online eyewear providers I researched. This is about my sixth pair from them and other than the lens coating consistently going hazy at about 18 months the quality is decent.
It was an easy process. However, glasses give me a headache
Easy to use website, really nice glasses, and a quick and easy checkout! Can't wait to try on my new glasses! :)
Easy to use website, really nice glasses, and a quick and easy checkout! Can't wait to try on my new glasses! :)
I had to call customer service to add a coupon code and they helped me quickly. My glasses are good quality and very sylish.
I already had a pair in gray and liked them so much, I got another pair in the same frame in clear.
I ordered the items in advance of Christmas and they did not arrive before 12/25. I ordered at least a week and a half prior to that date. It took too long to fill the order and then ship out by USPS. UPS would have been faster.
It was a little confusing on how to actually order the product once I found what I wanted.
Overall good experience. Even better price. Just wish shipping was a bit faster as long as quality of workmanship is not compromised.
Very good service and product from this company i recommend it to all my friends.
Very good service and product from this company i recommend it to all my friends.
Daughter keeps breaking her glasses and I didn't want to pay another $200-&300 so she suggested this site I was happy as hell yet worried about the experience. I was very impressed and very satisfied!
It was shipping for over a month. I finally hassled Route and it magically showed up the next day.
I am a return shopper - would be 5 stars if i could click 1 button "reorder" what I had already purchased
I am a return shopper - would be 5 stars if i could click 1 button "reorder" what I had already purchased
I love the glasses but not the shipping time, it took almost a month.
It was quick and easy, and I love my new glasses! The prescription was perfect!
Excellent quality frames and lenses, quick shipping, great customer service.
Simple, quick, and straightforward. The online "Try On" function is great.
Return process was difficult because I do not have a printer. I mailed it as your representative instructed but I never received a refund.
I had to call in to tell them it was never delivered to my address. I was told they would expedite a replace and send me a shipped email with tracking. That did not happen either.
Much easier than most sites to try on. I was able to facilitate and find info regarding size and shape easily
Much easier than most sites to try on. I was able to facilitate and find info regarding size and shape easily
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members