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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,668
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,990 reviews

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Pennsylvania
1 review
0 helpful votes
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Great style, quality and price
June 4, 2022

Quick and easy, great selection and low prices. Quick delivery.

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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Never disappointed
June 4, 2022

I have ordered many glasses and am always so impressed that I have never had to return them. Always a perfect fit!

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Simple/Easy repeat buy
June 4, 2022

Was able to reorder glasses using the prescription I had saved. Extremely easy if you make an account.

Date of experience: June 3, 2022
New Jersey
1 review
0 helpful votes
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GREAT SERVICE
June 3, 2022

Came very fast, very low price, and they're very good quality!

Date of experience: June 3, 2022
Texas
1 review
0 helpful votes
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Well satisfied.
June 3, 2022
Updated review

Site works well overall. I had some issues trying to enter glasses description.

Date of experience: June 3, 2022

Site works well
May 8, 2022
Previous review

Site works well.

Date of experience: May 8, 2022

Site works well, but miss easy side-by-side comparison...
March 27, 2021
Previous review

Site works well, but miss easy side-by-side comparison of try on of different frames

Date of experience: March 26, 2021
Maine
1 review
0 helpful votes
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Great glasses!
June 3, 2022

Surprised at the quality and fit. Prescription sunglasses are amazing, especially at an affordable price.

Date of experience: June 3, 2022
North Carolina
1 review
0 helpful votes
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Good experience
June 3, 2022

Site was easy to use and glasses fit fine. I am pleased with the glasses.

Date of experience: June 3, 2022
Louisiana
1 review
0 helpful votes
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Loved any Glasses I've ever ordered! High quality 10/10.

Date of experience: June 3, 2022
Colorado
1 review
0 helpful votes
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10 out of 10!
June 3, 2022

Easy and fun. The process was relaxed and enjoyable. Bought the glasses for my daughter who was out of town. She was able to "try on" and pick her frames without even being home to go to a store. Overall a great experience!

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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It's so easy to enter the information from a prescription. Great choices as well.

Date of experience: June 3, 2022
Rhode Island
1 review
0 helpful votes
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New to wearing glasses!
June 3, 2022

New to wearing glasses, and don't need them all the time so I was happy to find a site that first cost a ton. Shipping times were longer than expected, though I guess since there's a prescription that is expected. Overall happy with the overall purchase.

Date of experience: June 2, 2022
Colorado
2 reviews
0 helpful votes
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Love the glasses and price
June 3, 2022
Updated review

Love the size filters so i can buy glasses that fit my face. It's by far my favorite feature and keeps me from shopping anywhere else. However I had to send in proof of my prescription this time and that was wild to me. I don't understand why this time it was such a hassle.

Date of experience: June 2, 2022

Love the size filters!
May 11, 2022
Previous review

Love the size filters!

Date of experience: May 11, 2022

I love having the option to filter by lens width and...
July 20, 2020
Previous review

I love having the option to filter by lens width and height! I was just sad that my favorite style is sold out but I'm excited to try something new!

Date of experience: July 20, 2020
Maryland
1 review
0 helpful votes
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Good
June 2, 2022

Loved the glasses and super clean glass. Professional and fast delivery.

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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Great reading glasses
June 2, 2022

Great experience and and great prices! Love the glasses I chose for the price.

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
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Cute/affordable glasses
June 2, 2022

Really enjoyed the number of options that were provided by EyeBuyDirect. The descriptions and customer pictures were very helpful in making purchase decisions. I love my glasses and look forward to purchasing more in the future. My only issue is making a final decision with all the great options!

Date of experience: June 2, 2022
Pennsylvania
1 review
0 helpful votes
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Great price, great value
June 2, 2022

Fast easy and cheap. A great value. I will definitely be shopping with you again.

Date of experience: June 2, 2022
Vermont
1 review
0 helpful votes
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The title of this thing here
June 2, 2022

My eye Dr. changed my prescription. Or should i say my eyes changed my prescription. So i dialed up the eyeBuy and had a look around. Chose some keen eyeglasses and put a custom tint in 'em. All for the low low price. I can't believe people fall for the hundreds of dollars prices elsewhere.
You guys are a life saver.

Date of experience: June 1, 2022
California
2 reviews
0 helpful votes
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Super website!
June 1, 2022

This is the best and easiest way to try on and purchase glasses.

Date of experience: June 1, 2022
Illinois
1 review
0 helpful votes
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Don't like these
July 1, 2022

Just doesn't fit like the others did. Bad reflection as well

Date of experience: June 1, 2022
Virginia
1 review
0 helpful votes
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Wonderful product!
June 1, 2022

Was very satisfied with the glasses I ordered! I was definitely ready for a new pair and these were exactly what I needed!

Date of experience: June 1, 2022