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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Glasses are very easy to choose and purchase. And, if there are issues with the frame or prescription, customer service is quick to resolve the issue. Received a replacement frame/prescription within one week of identifying the problem.
Great customer service. It was a bit difficult to tell which frames would hold my husband's lens. We had to select four different frames before one worked for his prescription.
Happy with the ones he ended up with! He also loves his readers!
Thank you Thank you
The first pair of sunglasses were too large across my face, so I ordered another 2 pairs. I did return the first sunglasses and would have liked to have heard that they were returned, but I guess they were. The new glasses are very good. Thanks, Michael Kramer
A returning customer ordering from EyeBuyDirect the second time as the old prescription lenses are obsolete. Love my two new Mandi eyeglasses frames (black and tortoise). Excellent quality, gorgeous frames, perfect prescription lenses with exceptional customer satisfaction and service (order & replacement).
Great price and super fast delivery. Will be ordering from again
Quick and easy great selections great's prices
I love my new glasses I'm working from home now and spending a ton of time on my computer the lenses are perfect for what I need and the price was right!
Easy to select, but limited amount of XL sizes. I was nervous they wouldnt fit but they are very wide frames for a round\large
I purchased the a while ago. They broke, so I ordered another pair. After almost a year, THEY also broke! I love the glasses so much I ordered ANOTHER one! 3rd pair of Morla's. I love these things even if they break easily. Pls don't discontinue! Lol in case I need more.;-)
I had been looking for this particular style of frame for a while that wasn't crazy expensive and lucked out with these. They're super sturdy, a little heavier then I thought they would be, and they've even held up against a two year old. I would 100% recommend these to anyone.
Can't wait to see the final product
Received final product 2 weeks ago and so far happy with my new glasses. They actually do darken slightly inside a car where my 800.00 glasses do not.
Got them in time for my trip so no complaints there
Great place for glasses. Quick and easy. Good customer service support.
All went well!
It would have been nice to have had notice of when they actually shipped.
Great service with cool frames, team follows up to make sure you get what you pay for, if something is off they fix it and follow up again.
Glasses were made really fast and I received them in no time.
By far my favorite place to order glasses! Great quality, amazing price. I get so many compliments on my frames
Excellent experience overall. I am satisfied. And happy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members