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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,650
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,790 reviews

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New York
1 review
0 helpful votes
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Excellent glasses and service
November 6, 2025

I scratched the lenses of my glasses while camping a few weeks ago. I was able to order new glasses right away and received them in a week. Very pleased with the glasses and service.

Date of experience: October 27, 2025
California
1 review
0 helpful votes
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Fast and reliable glasses shopping
November 6, 2025
Updated review

I've purchased over 5 pairs of glasses now and have gave all my friends and family this site to use! From the day i order it never takes longer than 8 days to get to my house.

Date of experience: October 26, 2025

Cheap and good
October 16, 2025
Previous review

Love my glasses they have so many options and it's good quality too

Date of experience: September 14, 2023
Puerto Rico
1 review
0 helpful votes
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Exelente
November 5, 2025

Me ayudaron mucho a aclarar mis dudas sobre el cambio de lentes

Date of experience: October 26, 2025
Nevada
1 review
0 helpful votes
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I love Eye buy direct!
November 5, 2025

I've loved all of my orders! For both my partner and myself. I really love that. It's so inexpensive to get tinted glasses, and to be able to control the amount of tint. Very cool.

Date of experience: October 16, 2025
Arizona
1 review
0 helpful votes
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Reasonably priced
November 5, 2025

Pro: perfect vision... 2 previous purchases
Con: They break where lens frame attaches to hinged ear struts.
Weak metal maybe? Don't seem to last more than 2 years without breaking.

Date of experience: October 25, 2025
Texas
1 review
0 helpful votes
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Great eye wear
November 4, 2025

Awesome customer service. My grandson's glasses, arrived in 6 days. Awesome turn around. I will be letting others now, of your service!

Date of experience: October 10, 2025
Illinois
1 review
0 helpful votes
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Discounts not available
November 4, 2025

Keeps telling me I have credits, but checkout none available.
Also paid $19 for 2 day and it then again charged another$2 at checkout

Date of experience: October 24, 2025
Washington
1 review
0 helpful votes
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Reordering
November 4, 2025

Glad to be able my frames. They have been my favorite and this is now my 4th pair (my dog who was a pup at the time chewed up 2 pair!)

Date of experience: October 24, 2025
California
1 review
0 helpful votes
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Reliable service and quality
November 3, 2025

I've ordered my glasses from EyeBuyDirect for three years in a row now. The quality and price range of their glasses are second to none.

Date of experience: October 24, 2025
New York
1 review
0 helpful votes
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Poor quality
November 3, 2025

My glasses broke about a few weeks into wearing them. First the side arm fell off, I super glued it temporarily. And then a few days later the other arm fell off. NOT happy with the quality of product.

Date of experience: October 5, 2025
Florida
1 review
0 helpful votes
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Love Eyebuydirect!
November 3, 2025

I've been ordering glasses from Eyebuydirect for several years! I'm always so happy with my glasses! The glasses are of great quality and the prescription perfect! Absolutely love them!

Date of experience: October 6, 2025
Washington
1 review
0 helpful votes
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Always great
November 2, 2025

I like the selections on this website better than all the other online eyeglasses sites. I also like their filtering options when looking for my specific size of frames. Consistent shipping, good quality, excellent prices.

Date of experience: October 23, 2025
Tennessee
1 review
0 helpful votes
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Timely service for a fair price.
November 2, 2025
Updated review

Timely service for a fair price. This was a reorder of the same frames and glasses that I have had for quite a while, and the reorder process is efficient and smooth.

Date of experience: October 23, 2025

Excellent products and service
October 9, 2025
Previous review

Excellent products and service

Date of experience: September 29, 2025
Texas
1 review
0 helpful votes
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The Try On Feature is Great!
November 2, 2025

A friend of mine recommended this site. The first time I used this site, I was working on a computer without a webcam, so being able to use a picture of myself to test out looks was helpful. There are tons of discounts that make the glasses affordable, too. The first time I bought glasses from a regular store, I was charged over $100 dollars after insurance. This time I was able to get two pairs of glasses for probably less than the pair I got at the store.

Date of experience: October 21, 2025
California
1 review
0 helpful votes
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Quality, Cheap, Easy
November 2, 2025

A fraction of the price of traditional glasses and a longer lifespan! The Coexist glasses look and feel good, though they tend to break at the frame screws pretty regular after a year or so.

Date of experience: October 22, 2025
Oregon
1 review
0 helpful votes
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Happy customer!
November 1, 2025

My glasses arrived quickly. They're beautiful, sturdy and I can see great. They are progressive lenses with transition. Ordering another single vision pair in a cute frame for outdoor activities.

Date of experience: October 22, 2025
North Carolina
1 review
0 helpful votes
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Excellent service and selection
November 1, 2025

Great selection of frames and lens options. I have a complex Rx with progressive lenses. The glasses and sunglasses turned out perfect!

Date of experience: October 22, 2025
North Carolina
1 review
0 helpful votes
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Love it
November 1, 2025

This is my third purchase from here and I love all the glasses I've purchased. I've bought four pairs for myself and a pair for my grandpa.

Date of experience: October 22, 2025
New Hampshire
1 review
0 helpful votes
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Great products and service
November 1, 2025

EBD offers fashionable frames, excellent lenses, fast service. I have bought about a dozen pairs and I have always been very happy.

Date of experience: October 22, 2025
California
1 review
0 helpful votes
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I always end up Back at Eyebuydirect
November 1, 2025

Every year I think I'm going going to buy from a different website I every year I end up back here, the selection of frames is perfect for my style and the website is so easy to use. You just can't beat the price. I'm sure I'll be back again next year!

Date of experience: October 21, 2025