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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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This is the first pair of prescription sunglasses ever and I love them so much. Fast delivery, they look and feel amazing and the prescription is perfect.
I'm happy with the glasses I purchased from EyeBuyDirect last year. So, this time, I simply wanted to get those exact same glasses (frames, lenses, and options) with an updated prescription. Your site doesn't seem to provide any way to do that. I had to start over from scratch, hoping I was making the same choices I had made last time
I'm happy with the glasses I purchased from you last year. So, this time, I simply wanted to get those exact glasses (frames, lenses, and options) but with a different prescription. Your site doesn't seem to provide any way to do that. I had to start over from scratch, hoping I was making the same choices I had made last time
Ordered and received in timely manner. Love my new frames
I am satisfied with the shipping experience and overall the interface was wonderful.
Great and easy selection of glasses! I love all of the examples that are available to customers. I am easily able to find a pair of glasses that fit me perfectly.
Love the glasses. The price on shipping should be worked out.
Easy to maneuver and beautiful frames. Also, I didn't like how a pair looked and they took them back and credited back to a new pair with no admonitions
They called to correct my rx I ordered, but what I received is not wearable.
I ordered a pair of glasses March 2022. That stated they had a one-year warranty. December 2020 to the glasses break due to natural breakage no aggressive, force or anything used when contacting I buy direct to take advantage of one year warranty was informed that I would pay only the difference in the frames not in the lenses or anything, I ended up paying for both the lenses and the difference in the frames so the glasses ended up being more than the original pair that I had purchased granted the fact I did have to get a different frame because the original one I had was out I don't feel like this is a real warranty replacement experience due to the craftsmanship of the original product. But overall the glasses were in expensive less than $50 so there is not a lot to complain about you do get what you pay for.
Simple, Lots of frame choices, lenses are ok delivery and notifications were direct.
Quick and easy; return customers!
Will continue to purchase our families eye glasses through EyeBuyDirect. 10 out of 10!
Maneuver through website with ease and price is always great.
Confirmed prescription question no problem. Can't figure out why same pair frames keeps breaking after about a year of thought. On the 3rd pair now.
Very easy to find a style i like. Glad everything works :)
The glasses were perfect. The prescription came and were better than the ones I received at my optometrist. The only disappointing aspect was the length of time it took them to arrive. Everything else was spot on!
Had to return and exchange glasses not right for me
I felt pretty comfortable navigating the site and filling out my order. The glasses came in a reasonable time and seem to be of good quality.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members