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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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The process of choosing the frames and then the lenses was easy to understand and complete
Quick and easy to use. Came quick, and they were a great price
I love buying here, I find the most cutest glasses on this site! So many verities!
Very happy and very pleased with my new glasses. Good choice of frames and colors
It would be nice to be able to send directly to insurance, but otherwise a great experience. Love the glasses
I was driving in a car and I puted my head out from window. My glasses fell and the car behind went over them. I am an international student here in America and the eye exam tests alone here are over 100$. Fortunately, I did my test back at home and I had everything that I need to know (axis, sphere, cylinder) to buy another pair w o exam. I paid for new lenses ups extra fast delivery and a frame for only 70$. The glasses came in 2 days and I am extra satisfied with the quality of the lenses and metal frame.
It's always a good experience when I order with them
Shipping was reasonable, the frames look great it was definitely time to get new frames but at the same wanted frames that had the same style as my previous pair :)
Customer Service was very helpful and stayed on the phone with me to assist in keying in the prescription and completing the online order. My husband LOVES his new glasses!
I was skeptical at first because they are so cheap but I'm so glad I bought glasses from this sight! They're so affordable and come pretty quick. I have already recommended to other people!
I could have gone to my eyelab beside my house and it would have been faster! To bad your company even allows us mail to ship for you the move like slugs
The site is slow to respond and doesn't tell me when the frame I select isn't the needed size. The telephone help person's accent makes it hard to understand him.
It was easy to find the product I wanted. It arrived in a few days and the quality is great.
Site is super user friendly.
This is my second pair with eye buy direct.
I decided to get a pair from my optometrist after my last exam. Thinking why not they might be really exceptional and I would have the local follow up service. I ended up paying over $700 and not happy with the end product. So I went back to EBD and ordered a pair paying $75 and live them. Go figure. I've learned my lesson.
Very clear. Glasses received in about 16 days. They look and work fine.
Great buys and great deals with great quality of frame's and lenses
Its was my birthday on the 14! Of October so l was expecting a better discount
As always, my transaction was quick and easy. EyeBuyDirect will continue to be my go-to for eyeglasses!
Honestly, ya'll couldn't have made this easier. I've ordered a number of times and I'll be ordering forever
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members