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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I ordered 5 pairs and 1 time and honestly should have ordered 1 to work out the kinks. Overall they are decent for the price. I would recommend upgrading lenses. I did not and although it says antiglare-it is not great and the lenses are not super clear.
Overall good experience. They have a very reasonable return policy. I decided to return the pair I picked. They work fine but, the frame was just too large for my face. They said I can hang on to this pair until a new pair arrives.
I like having the glasses categorized into S,M,L that is helpful for the fit. The styles are great. But best of all the prescriptions are spot on.
These glasses are up to par quality wise for a fraction of the cost!
Third time to buy. Love your large selection and virtual try on. Thanks for fast shipping!
The price for my progressives was great. I emailed with customer service asking questions about my progressives and they wouldn't directly answer the questions. I don't know if they didn't understand the question or simply didn't know how to answer. I don't know if I could have called, but I emailed as I was at work. For the price I'm keeping the glasses. I may order another pair at some point, but I would probably go with a smaller frame.
I am amazed at the affordable prices Eyebuydirect provides. This makes eyeglass shopping as affordable and kindred to clothes shopping or makeup shopping. Glasses make a statement in our attire, but for eons we have been cursed with glasses with high prices. So, what happened? We were stuck with one pair of the same 'ol glasses for years, and years, and years! Only when our prescription changed, we had the opportunity, if we could afford it, to change the style. Now, through Eyebuydirect, I can change the style every day of the week! OMG! That is sooooo awesome! The quality is excellent, the frames are lightweight, and the style selection is humongous! I will continue to purchase my eyeglasses from Eyebuydirect! <3
Great efficient service. Got my glasses sooner than expected!
Great variety and selection with low prices. Love my glasses and service.
Thank you for giving an option to Luxotica. And your prices are still a bit better than Warby Parker. However, since I have no idea how the actual glasses would feel or fit, I wish I could try it on first.
Thank you for giving an option to Luxotica. And your prices are still a bit better than Warby Parker.
Nice quality and easy to purchase.I especially like the virtual try on.
Could easily exchange glasses that did not fit in person. Came quick and fast shipping!
The process of choosing the frames and then the lenses was easy to understand and complete
Quick and easy to use. Came quick, and they were a great price
I love buying here, I find the most cutest glasses on this site! So many verities!
Very happy and very pleased with my new glasses. Good choice of frames and colors
It would be nice to be able to send directly to insurance, but otherwise a great experience. Love the glasses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members