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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Never had a problem with this company over many years UNTIL NOW! I just ordered new glasses and what I received even my dog could not see through. What kind of mess is this company trying to pawn off on me? I am 73 years old and I need good Bifocals. I have no clue what they sent me but I can't see anything. I went on line to chat and got someone who just did not care and gave me a bunch of things I must do to return the glasses before they would give me my money back. Just trying to screw me over. I leave in 2 days to go overseas and I really needed these glasses so now I must go to a local eye clinic and get made overnight. I will be posting this on every review website I can find. How can you scam a Senior Citizen and Veteran like this?
The glasses arrived but do not look good on me. I am returning to chose another pair.
This is my first pair is glasses through EyeBuyDirect, but my second internet eyeglasses purchase. EyeBuyDirect was by far the better deal in terms of frame selection, prescription lense options, and price. I'm very pleased with my purchase!
I love EyeBuyDirect! Great selection, fair prices, & good qualify glasses!
Many choices...
Absolutely love this site will be buying again...
Just hoping that this is not too good to be true! Fantastic value. Will highly recommend after I receive my prescription glasses. Update...got the glasses. They are great
Easy... good selection easy to order great product at a good price
It was easy to order and the price for progressive lenses cant be beat.
The package was smartly assembled. The glasses look amazing.
My prescription Is not accurate and they differ from each pair I ordered.
Overall, a top notch experience! I had a failed attempt due to lenses that didn't fit the frames too well, but they were great about the return and the second pair was perfect!
Overall, a top notch experience! I had a failed attempt due to lenses that didn't fit the frames too well, but they were great about the return and the second pair was perfect!
Great service! Loved my new glasses, the color and fit was amazing!
Great customer service and perfect time. No complaints at all. Plus the frames are what I was looking forward to.
Easy to figure out frame size, easy to order, good selection, good price
Many choices of glasses to choose from. Selected several, then chose two.
Extremely easy to choose glasses, try on and checkout.
I have always loved every pair of glasses I have gotten from this company and LOVE not having to empty my bank account just to be able to see clearly.
This is an awesome way to buy prescription sunglasses. I am very pleased with my purchase. I love how you can try them on before buying,it makes choosing way easier.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members