EyebuydirectReviews 16,107

Always good product for affordable the only way a single mom can afford glasses!

Im a first responder but yet I can't use my discount. There's a 30% off offer. Why can't I use both?

Absolutely love all of my glasses! Always get compliments when I wear them!

I liked that eyebuydirect has coupons and is willing to work with me! They have great choices and help choosing a good shape easy.

Love the virtual try on feature and the prices can't be beat. I generally prefer to buy local but the same glasses at my local eye wear store was 4 times as much, $850 compared to $225 is a no-brainer

Loved my glasses, although after two years of wear they did break

Find my GlassesUSA review. This experience was entirely different. I received my order yesterday. 8 days after my order was placed. The frames were not what I expected. I called eyebuydirect.com and requested a return per their policy. No challenge what so ever! The simple fact that I had a human answer and an immediate resolution made all the difference. By the time I hung-up, I had a prepaid, emailed shipping label without any corporate straight-arm nonsense runaround like my terrible GlassesUSA's experience.

Awesome! Although I'll have to wait until I'm back from college in just over a week to lay eyes on my new glasses, the overwhelmingly positive reviews have me brimming with anticipation. The inclusion of models showcasing the glasses in various displays is a thoughtful touch, providing a clear perspective on how they'll look and fit – a valuable addition to the already helpful reviews. The 'low nose bridge' selection particularly caught my attention, being someone with minimal nose cartilage; I'm accustomed to the constant struggle of glasses slipping down. Looking forward to the snug fit! Thanks for catering to diverse needs

Shout out to Eyebuydirect! I purchased a pair of glasses at the end of October. I loved everything about them - style, quality, prescription, price. A few days ago, I tripped and face-planted on a stone step. In addition to breaking my nose, I broke my glasses. I contacted Eyebuydirect, explained what happened, and wanted to see if I might get a discount or something on a replacement pair. Instead of a discount, they are sending me a replacement pair FOR FREE (minus shipping). If that's not the best customer service, I don't know what is. Their kindness has made this awful situation a bit more bearable.

Was a little irritated when ordering as I picked 10 pairs and at checkout was told I could only order 6 because it was my first order. This caused two shipping charges. Called customer service and they could not help or see my cart due to it being my first order. I usually order from Clearly but like the frames with EyeBuyDirect better at this time. Maybe Clearly in the end will have better service. We'll see.
Prices are good but slightly more than Clearly.
Update: I went to order the glasses over two orders and i had to pay two shipping charges AND it was to cost $40 more for same order.
Not impressed.

I gave EyeBuyDirect a shot and spent $450 on RayBan prescription glasses. Excited, I opened the box and tried them on. They appeared fine for longer distance but when I tried to read my laptop everything became distorted. The left side appeared six inches wider than the right. I wrote customer service asking for a refund, instead they had me take pictures of my head. It took about six iterations before they said they had all they needed. Two weeks later the replacement glasses arrived. The image was still distorted. Overall, a very negative experience and will never buy anything from them again.

This company is a scam and has customer service that lie to customers about the delivery date and speed of their service. Then when this is brought to attention the do nothing to make it right. Avoid...

My order showed that it was shipped on 9/25 but USPS showed it was not in possession of the package. I contacted their chat, who told me that yes, the package had indeed been shipped, told me to wait then cut off the chat. I contacted them again, that person basically told me the same thing, told me wait until 10/2 (for 3-5 day shipping) and also cut off the chat. I contacted them on their contact form, they replied the same as the chat. My glasses weren't actually shipped until the 26th when USPS shows they received the package.

I can't say enough about how pleasantly surprised I was by the quality of my frames & the price is beyond compare to other websites! I got three pairs of frames that I absolutely love, for the cost of 1 on another website & at a local store! I was told 7 to 14 days for shipping and received my glasses in 8 days!