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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good selection and good prices and have been satisfied before
Offers not available but advertised for price reductions.
Excellent products & service. Never had a problem or regret.
Great Service and price!
A lot of women's glasses to choose from in my size.
Easy to order, nice to try on virtually, and cheaper then going to eye doctor
Frames I can afford, accurate prescription, and good quality.
Great variety of frames. Easy to browse choices. Guidance was helpful - size of frame, etc.
My husband goes through a lot of glasses. He is rough on them and these have done a great job standing up to his abuse.
I've never had an online purchase require a bank statement.
Great glasses always, I have bought several pairs. They are all as described
They are shipped quick and the glasses are great quality and affordable.
They came in a decent timeframe but were too small and returning them was a difficult process.
I got a pair of glasses with progressive lenses that weren't quite centered properly. Customer service responded quickly, did not aske to return anything, and after answering just a few questions they were able to remake my glasses and ship them out quickly. Excellent service and phenomenal prices!
Prices & Selections are great! Love the styles and choices.
I have bought several pairs of glasses from EBD and they've all been good quality, cheap, and looked good. They've lasted a long time and I highly recommend them to friends.
Service is great and easy. Love the wide selections of glasses you guys offer
I've been using eyebuydirect since 2018. Customer service is top tier, affordable, and different styles for everyone.
I love eyebuydirect! I recommend it to all my friends
Always good product for affordable the only way a single mom can afford glasses!
Always a great purchase. Fast delivery, and very durable. Always have affordable choices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members