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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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So easy to pick, virtually try on and buy glasses! Great quality!
The service was good, but last pair broke. I want to give it another try.
We suggest to all of our friends to try Eye But Direct! Very satisfied with products and service.
Quality of glasses and lenses are excellent, good customer service.
I have only just purchased glasses from you once was three days ago and today. My daughter and niece raves about the ones that they
Purchased from you so I thought I would give it a try
U smell good very good very very good very very good so good yes
Shipping was two or three weeks late, but still received my order eventually. Of course, this was during COVID-19, so I cannot fault EBD for the shipping errors. Overall, always good prices and choice with EBD and their cheap prices are why I keep coming back.
I have made multiple orders and always loved the glasses I've gotten, the quality is good for the price and the sales are great!
Have ordered a few pairs of glasses and have always been satisfied
Always as ordered. Thank You! Don't require 25 characters. Please
Prices are all over the place to bring in many people, lenses can be customized and the chat service is quick and helpful. I just wish yall would let customers know when suppliers are changed.
Very easy to use site. Love the products. Easy to navigate! Love using Eye Buy Direct for all my glasses. The premium progressives are great.
Very happy with our purchases. This site is a godsend especially since my eyesight requires new glasses about every six months. Just recommended EyeBuyDirect who of course didn't listen. His new glasses cost $1,000 from his optometrist.
Very convenient to use I've been buying glasses through Eye buy direct for years
I ordered the glasses because I needed them. I travel a lot for work and was needed them shipped quickly. Unfortunately this was not an option offered.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members