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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I lost my first pair of glasses on a camping trip and refused to consider any other option. I simply reordered the same pair from eyebuydirect.
Easy to navigate thru site, decent prices for basic lenses, great selection, and best of all, amazing customer service. Still 5-stars but would be awesome if there was a way to find doctors in my area so I can be equally money-savvy.
Great product and quick service. Thank you! Will use again!
Love the pair I have and like that I can afford to have more than one pair to wear
EBD is amazing and I have always had a positive experience on all 4 pairs of glasses I have ordered so far.
Great prices with great selections. I have never had progressive glasses but these are the best.
The process was quick and easy. Glasses arrived in a timely manner
I am not as computer savvy as I would like to be and the entire ordering process was lengthy and frustrating but I finally got it done.
The quality and variety is amazing. I will keep buying from eye buy direct!
Customer service is amazing the people on the other side of the line are so kind and helpful. The glasses are very flattering and lightweight as well
Very fast service, i have ordered prob at least 10 pairs from here.
Love that affordable price and amazing quality of the glasses
Every time I order from EBD it's such a seamless process. I have only good things to say about them. My whole family now orders from EBD after hearing the price of the glasses I wear!
Quick, easy, and cheaper than in person!
I have great eye insurance and i still save unbelievable amounts of money buying here than using my insurance at visionworks, Been wearing a pair of Bandon frames from 8 years now. Buying ANOTHER set of them today
Great and easy ordering. I especially like that one can "try on" glasses.
Prices are great. Fulfillment is fast. Customer service has been very helpful in the past.
Easy to shop and quick, generous with discounts. I love the site easy access abilities.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members