On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Best experience of online glasses retailers. Highly recommend!
I ordered prescription sunglasses last summer from EyeBuyDirect and they were comfy, stylish, and lightweight. Loved them!
I recommend them to everyone and have only had good experiences except for my heart glasses which did snap
So much easier than shopping in a store because you can just try them on virtually and take screenshots and then compare them all at the end.
Love the options you get, the low prices, easy access right from home and the quality!
My husband made me buy him a pair of uv+ blue filters immediately
Expertly crafted glasses. Fits my face every time. Will order from eyebuydirect again when needed 👍
The product have been perfect so far. I haven't had any problems with it what so ever
I have ordered so many times, I know where to go for all my glasses needs.
Always a great experience and the customer service has always been great
Offers great options for a lesser price than the optometrist
I always recommend this site to others because it is easy to understand, has a wide variety, and always has a great deal going on. Having afterpay is another huge plus
I love these glasses so freaking much that I had to order me a new pair because I owe the pair of Got broken.
Some items are only available with 2 day shipping. I don't like not having the option, and are then forced to pay 2 day shipping for glasses I like when I have no immediate need for them. Otherwise, we have been ordering from them for years and have had no complaints.
This will be the fourth pair of glasses I will be purchasing.
We've ordered from other online stores in the past with "not great" results. First time ordering from eyebuy and they got it right! No issues with prescription. Everything came out so well, that we are ordering more! Great price, great product!
Highly recommend and have gotten several people to order as well!
I have had these prescriptions lenses check by my eye doctor. He says that they were built exactly to spec. I have been very happy and this is my 6th pair of glasses.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members