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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I have been using Eye Buy Direct for years! You receive quality frames and lenses at a fraction of the cost you would pay at the optometrist office. The website is very user friendly and carries a wide variety of frames and lenses choices.
Hi, I appreciate the permission to exchange some frames that didn't work. Unfortunately now that I have the perfect frames, the progressive Rx is no good. I can only read from the tiniest strip at the bottom of the frames. Unless I can get another exchange, this is ultimately a waste of $$. I would be very grateful if customer service could work with me to get the Rx right.
Why wouldn't you want to save $$$ and shop from your own La-z-boy for glasses and sunglasses! Quick shipping and easy returns make this site one I recommend time and again! Give it a shot and you too will tell everyone to try it out. Thanks for the ease of buy glasses!
I got two pair of prescription sunglasses last time. I am pretty pleased with them. I actually haven't even worn the second pair, so they're like new! I packed it away so I can use them when the other pair breaks.
Have been getting my glasses from this page for years. It's reliable and I've held on to the same pair of glasses for 5 years. Time for an upgrade, I will definitely continue using them.
I have ordered 3 different times from then and it is always very fast delivery & it remembers your prescription so you can order new frames in a small amount of time.
The glasses scratch pretty quickly, but with the price they offer, it's not a pain to replace them. Easy to try on new frames virtually, they save your prescription so you didn't have to keep entering it. Very easy shopping process.
Eyebuydirect makes buying glasses online super easy and quick. They always have deals going on and have a huge variety of different styles. Shipping is free after a certain amount, and 90% of the time, they arrive faster than expected. I recommend this website to everyone I know. Glasses shouldn't cost an arm and a leg. Eyebuydirect makes that possible.
I am so happy to find the kind of glasses I like with with the bad vision I have and pay half the amount here that what I would pay at Kaiser Permanente
I have had glasses in the past which were clearly prism. People treated me differently for having odd glasses, but these are just clear and don't look any different. They fit perfectly because I could narrow down to the exact size I wanted. I was able to see these glasses on multiple people, which helped me decide between the options. I'm looking forward to always using this company. They arrived faster than expected and were packaged beautifully and in a way which kept them safe. The price was reasonable and these are the loveliest frames I've had. I can't stop looking at everything because my vision is so much better with these glasses.
I was disappointed I couldn't get blue light along with my prism but the glasses look very pretty and will fit. I could easily see it glasses would look good on me and had a few options that would fit to pick from. I look forward to my glasses and would buy from here again if it becomes possible to get both. Your system to enter my birthday is terrible, definitely make that easier. I like that I can see glasses on other people to more accurately decide. I think I'll look classy. I chose glasses louder than I usually would because they looked very nice in reviews. I wish I could narrow down by prism and swipe to the side you see it on models without needing to click. I wish there was an easier way to save the ones I'm considering.
I have ordered five pairs of glasses from EyeBuyDirect and never had one problem. I am pleased with every pair. Never have had to send any of them back for readjustments.
This is my fourth pair of glasses purchased at Eyebuydirect. Very easy to order. Just a hard time deciding which pair. Definitely recommend.
Accidentally ordered with an old prescription.
Return and refund was super easy.
Was able to re-order with the correct prescription.
Love the quality, price, speed, and payment options available
The new ordering process is terrible, it doesn't allow us to choose the cheaper lens options any more. Please bring back the old option to choose standard plus.
Excellent customer service. I was very discouraged that the standard lens wasn't available, but the support system offered me an additional 15% off to help alleviate the cost. Thankful!
Most of my experiences with EBD have been great. There are some restrictions and some frames do not allow for my prescription. This has happened before but was remedied somehow. Maybe has to do with certain manufacturers of labs. Also, I wish there were more options for small and extra small lenses for adults. But for the most part they are great and if one doesn't t have a really high prescription like me or a small face, the choices and prices are fantastic
I have several pair of glasses from eye-buy direct and these glasses are a great deal. Some of the cheaper frames are quick fragile, but that should be expected. They have always been good about exchanges and customer service is decent. I have ordered on here for my daughter as well. I have a very high prescription this allows me to have options to wear with different options without have to remortgage my home. I would and do recommend
Bought a pair of Oakley glasses with transition lenses. First pair didnt even last 6 months before they failed and it was blurry as hell looking through them. Ordered a replacement and the junk they sent me didnt even last 3 months before doing the same thing. They won't even replace their defective product thats failed twice now inside of 9 months. Do yourself a favor and shop at a place that actually cares about its consumers and would fix a pair of glasses if they've failed as spectacularly as these did.
My daughters glasses broke due to her brother being savage and I was able to come on here and reorder in less then 5 min. Also shipping is extremely fast and I couldn't be happier
I have gotten several pairs of glasses from here and have always been satisfied. I wear lined bifocals and the line has always had the correct placement Each pair I have received I have been able to just put on and go. No adjustments needed!
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

