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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,656
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,832 reviews

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South Carolina
1 review
0 helpful votes
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Quality at a great price!
January 6, 2026

I have been using Eye Buy Direct for years! You receive quality frames and lenses at a fraction of the cost you would pay at the optometrist office. The website is very user friendly and carries a wide variety of frames and lenses choices.

Date of experience: December 26, 2025
California
1 review
0 helpful votes
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Hi, I appreciate the permission to exchange some frames that didn't work. Unfortunately now that I have the perfect frames, the progressive Rx is no good. I can only read from the tiniest strip at the bottom of the frames. Unless I can get another exchange, this is ultimately a waste of $$. I would be very grateful if customer service could work with me to get the Rx right.

Date of experience: December 26, 2025
Texas
1 review
0 helpful votes
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Why wouldn't you use EYEBUYDIRECT
January 6, 2026

Why wouldn't you want to save $$$ and shop from your own La-z-boy for glasses and sunglasses! Quick shipping and easy returns make this site one I recommend time and again! Give it a shot and you too will tell everyone to try it out. Thanks for the ease of buy glasses!

Date of experience: December 4, 2025
Georgia
1 review
0 helpful votes
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I always buy from this website
January 5, 2026

I got two pair of prescription sunglasses last time. I am pretty pleased with them. I actually haven't even worn the second pair, so they're like new! I packed it away so I can use them when the other pair breaks.

Date of experience: July 17, 2022
California
1 review
0 helpful votes
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Great and reliable
January 4, 2026

Have been getting my glasses from this page for years. It's reliable and I've held on to the same pair of glasses for 5 years. Time for an upgrade, I will definitely continue using them.

Date of experience: December 25, 2025
Illinois
1 review
0 helpful votes
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Fast and Easy
January 4, 2026

I have ordered 3 different times from then and it is always very fast delivery & it remembers your prescription so you can order new frames in a small amount of time.

Date of experience: December 25, 2025
New Mexico
1 review
0 helpful votes
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Great deals on good glasses
January 4, 2026

The glasses scratch pretty quickly, but with the price they offer, it's not a pain to replace them. Easy to try on new frames virtually, they save your prescription so you didn't have to keep entering it. Very easy shopping process.

Date of experience: August 15, 2024
Pennsylvania
1 review
0 helpful votes
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Best Affordable Glasses
January 4, 2026

Eyebuydirect makes buying glasses online super easy and quick. They always have deals going on and have a huge variety of different styles. Shipping is free after a certain amount, and 90% of the time, they arrive faster than expected. I recommend this website to everyone I know. Glasses shouldn't cost an arm and a leg. Eyebuydirect makes that possible.

Date of experience: December 25, 2025
Puerto Rico
1 review
0 helpful votes
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Para diario
January 3, 2026

Siempre he pedido mis espejuelos con eye buy direct

Date of experience: December 24, 2025
California
1 review
0 helpful votes
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Price of glasses
January 3, 2026

I am so happy to find the kind of glasses I like with with the bad vision I have and pay half the amount here that what I would pay at Kaiser Permanente

Date of experience: December 24, 2025
California
1 review
0 helpful votes
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I have had glasses in the past which were clearly prism. People treated me differently for having odd glasses, but these are just clear and don't look any different. They fit perfectly because I could narrow down to the exact size I wanted. I was able to see these glasses on multiple people, which helped me decide between the options. I'm looking forward to always using this company. They arrived faster than expected and were packaged beautifully and in a way which kept them safe. The price was reasonable and these are the loveliest frames I've had. I can't stop looking at everything because my vision is so much better with these glasses.

Date of experience: November 29, 2025

I was disappointed I couldn't get blue light along...
December 9, 2025
Previous review

I was disappointed I couldn't get blue light along with my prism but the glasses look very pretty and will fit. I could easily see it glasses would look good on me and had a few options that would fit to pick from. I look forward to my glasses and would buy from here again if it becomes possible to get both. Your system to enter my birthday is terrible, definitely make that easier. I like that I can see glasses on other people to more accurately decide. I think I'll look classy. I chose glasses louder than I usually would because they looked very nice in reviews. I wish I could narrow down by prism and swipe to the side you see it on models without needing to click. I wish there was an easier way to save the ones I'm considering.

Date of experience: November 29, 2025
North Carolina
1 review
0 helpful votes
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Great Service
January 3, 2026
Updated review

I have ordered five pairs of glasses from EyeBuyDirect and never had one problem. I am pleased with every pair. Never have had to send any of them back for readjustments.

Date of experience: December 24, 2025

Great deals
December 13, 2025
Previous review

This is my fourth pair of glasses purchased at Eyebuydirect. Very easy to order. Just a hard time deciding which pair. Definitely recommend.

Date of experience: December 3, 2025
Texas
1 review
0 helpful votes
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Best Customer Service
January 3, 2026
Updated review

Accidentally ordered with an old prescription.
Return and refund was super easy.
Was able to re-order with the correct prescription.

Date of experience: December 23, 2025

I love EBD!
March 10, 2025
Previous review

Love the quality, price, speed, and payment options available

Date of experience: February 24, 2025
Maryland
1 review
0 helpful votes
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The new ordering process is terrible, it doesn't allow us to choose the cheaper lens options any more. Please bring back the old option to choose standard plus.

Date of experience: December 23, 2025
Michigan
1 review
0 helpful votes
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Excellent
January 2, 2026

Excellent customer service. I was very discouraged that the standard lens wasn't available, but the support system offered me an additional 15% off to help alleviate the cost. Thankful!

Date of experience: December 23, 2025
Michigan
1 review
0 helpful votes
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Almost perfect
January 2, 2026
Updated review

Most of my experiences with EBD have been great. There are some restrictions and some frames do not allow for my prescription. This has happened before but was remedied somehow. Maybe has to do with certain manufacturers of labs. Also, I wish there were more options for small and extra small lenses for adults. But for the most part they are great and if one doesn't t have a really high prescription like me or a small face, the choices and prices are fantastic

Date of experience: December 23, 2025

Great deal
December 7, 2025
Previous review

I have several pair of glasses from eye-buy direct and these glasses are a great deal. Some of the cheaper frames are quick fragile, but that should be expected. They have always been good about exchanges and customer service is decent. I have ordered on here for my daughter as well. I have a very high prescription this allows me to have options to wear with different options without have to remortgage my home. I would and do recommend

Date of experience: November 26, 2025
Pennsylvania
1 review
0 helpful votes
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Bought a pair of Oakley glasses with transition lenses. First pair didnt even last 6 months before they failed and it was blurry as hell looking through them. Ordered a replacement and the junk they sent me didnt even last 3 months before doing the same thing. They won't even replace their defective product thats failed twice now inside of 9 months. Do yourself a favor and shop at a place that actually cares about its consumers and would fix a pair of glasses if they've failed as spectacularly as these did.

Date of experience: December 21, 2025
New York
1 review
0 helpful votes
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Quick, easy and fast all around
January 1, 2026

My daughters glasses broke due to her brother being savage and I was able to come on here and reorder in less then 5 min. Also shipping is extremely fast and I couldn't be happier

Date of experience: December 22, 2025
Virginia
1 review
0 helpful votes
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Very Happy
January 1, 2026
Updated review

I have gotten several pairs of glasses from here and have always been satisfied. I wear lined bifocals and the line has always had the correct placement Each pair I have received I have been able to just put on and go. No adjustments needed!

Date of experience: December 22, 2025

Always happy
December 8, 2025
Previous review

Prescription is always accurate and fit is great!

Date of experience: November 27, 2025
New York
1 review
0 helpful votes
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Great!
January 1, 2026

Great selection on frames and lenses, great prices!

Date of experience: December 21, 2025