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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great lenses and frames, always reliable and fashionable.
I needed to return glasses because the progressive lens was split wrong for my vision. They worked with me until we got it right.
I was hesitant to order my prescription eye sunglasses online. I was very impressed with the many styles offered, the ease of "trying" them on virtually and pricing. Once I ordered it took about 2 weeks.
In the meantime, I wondered if they will look okay? Will they fit right? Will they be of quality? Will the clarity be good enough? I am so happy and pleased to report that the sunglasses I ordered were better than I expected. Every concerned I had was quickly turned into complete satisfaction. I definitely will buy again when the time comes.
Great glasses for the money.and I have ordered three pairs and will be ordering a few more. I love all the different choices they have available.
Easy and very affordable glasses! I ordered a couple pairs a month ago and decided I wanted to get a couple more I was eyeballing! Can't wait to receive them!
Good quality, great price. Excellent protective wrapping, and free bag.
I did not received my last order and still have not received a replacement pair of glasses.
It is my first purchase on this page, I was a little doubtful, but when it arrived I was extremely pleased with my order. I received exactly what I ordered, with the prescription and everything, the lenses darken and the quality of the frame is good. The only drawback I had was the waiting time, it took almost 25 days to arrive, not counting that, excellent service, 100% recommended.
Found a great variety of glasses and entering my prescription was easy. Glasses fit well and lenses are good.
Only partial negative is that the glasses were delivered in a small cardboard box which had been left on my porch. It had been windy and raining so everything inside was wet. I'll use them again...when there's no rain in the forecast. ;)~
Selection is good, quality is good and consistent and delivery is very quick! Some pairs get to me with in a few days.
Great company. Great customer service. I've bought more than 20 pairs and will keep on ordering. Thank you eye buy direct
It's good. You have so many great choices. Wish some sunglasses were prescription though.
It's very easy to find our glasses with the right size and very convenient price.
It is easy to 'try on' different frames and colors. So many more options than a traditional eye glass shop!
Quality product at low prices easy order process will use them again
However the constant ads and texts and emails are a little annoying
So many styles to choose from and Website easy to navigate through.
………………..
No hassle return/exchange policy
Easy online shopping experience
Not perfect but acceptable willing to try again since I am here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members