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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Boxes came un damaged. And delivered relatively fast. I tried ordering a lift from another company and had the worst experience. Extreme terrain makes every ordering process I've had easy. Only place I'll shop online for my jeep now.
I've purchased a few items from extreme terrain the past year ( heavy duty steering kit, tire and rim combo and mirror mounts). They have the best prices and unbeatable quality. Very happy with every purchase! Will definitely buy from again!
Awesome in all aspects of on line shopping. They have parts available when others dont
Got my bumper on time and as described. Everything was packaged securely and looked great 👍
It was like being in a dream where everything is there you want to buy and my fingertips! Can't wait to tell my friends! Thanks
Wonderful selection of parts for my Tacoma. Both OEM and aftermarket. Extreme Terrain is my first stop for customization and performance parts for my 2023 Tacoma TRD Sport 4x4. Can't recommend enough.
I received what I ordered but the fog lights didn't come with a mounting bracket. The product assumes that the Jeep had factory installed lamps, which mine does not. So I need to buy and install wiring, a switch, and brackets. The only way to do that is go back on line and search. Would have been nice to speak with someone like you can at Classics Industries. Just sayin'
Will purchase from Extreme again, shipping was very fast with updates provided
It was easy to find and order what I wanted and it arrived quickly. It was packaged great with no damage.
Great description of parts on website, and easy to search. I will continue to buy parts from Extreme Terrain.
The app is not super friendly. Takes you to the cart every time instead of letting you go back to the original screen.
Otherwise, great options to choose from.
The running boards look great but, they leave a gap on the trim that looks tacky. Had to order a trim cover.
Paid for 2 day shipping and all that's been done is a label made ups hasn't received the package yet so now I have to tell my customer that it's going to be longer which is not good for my business
The shipping was super fast and the deals you have on returned items is smoking hot.
Chose to go a different route on some upgrades, return process was easy and with a reasonable return shipping cost, some like companies issue a rma number for returns costing the value of the return nearly. Extreme terrain will definitely get more of my business in the future.
Have ordered the fender haven't received. I have been trying since nov
I have placed order for 4 test units & 4 wheels that have long been debited to my charge care without any exclamation as to why they have not shipped!
I placed my order easily online. Received my order timely and when calling to talk with a representative, they were fast and friendly. Thank you Extreme Terrain.
Ordered the bar and it came as expected and as described. No issues and no complaints.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Larry,
I am sorry I missed you I just left you a voicemail going into further detail regarding your review. Please keep an eye on your email as I stated for an estimated ship date or tracking information. We apologize for the delay with your wheels and if there is anything else we can assist with please do not hesitate to reach out to us.
Thank you,
Allison