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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Ordered an OME rear driveshaft spacer. Was sent a temp. Sending Unit. Submitted claim of pictures. Claim apparently didn't go through. Was told to send another claim from a person less than enthused to help me. Decided to take my business elsewhere and lose my 25$. Too much hassle. 0 Star
Not only did the air intake temp sensor fail to work (much worse than the OEM insert), and instead of spending an extra 50 cents for new bolts, they asked that you reuse the OEM bolts to hold down the radiator overflow, which cut into the covers on the parts that hold the overflow hose. Overall a frustrating install. Easy to do, but not well executed.
Hello Jeffrey,
I'm sorry I missed you again today. I left a voicemail, but I'd be happy to fix any issues you have with your order. Please do not hesitate to give me a call back at ext. 1320, or to any of our service representatives.
Thanks,
Desiree
My order arrived within estimated time frame. All parts were provided and was a perfect fit for my vehicle
Searching for new LED headlights for my 2009JK Jeep. I watched many videos of the different types of headlights and finally decided upon ones I felt would work best for me.
Ordered tires and wheels and they were shipped and delivered very quickly
The pins to attach the inner fender would not fit the drilled holes on the frame.
Reasonable prices and fast shipping. No worries on any fronts.
Fast delivery and accurate part. Easy to install and all is working well now.
Wheels fit perfectly! After a failed attempt to get a set of wheels that fit and a frustrating return process I reordered a set that fit.
Ordered a single wheel as a spare that was an open box and it was shipped and delivered in just a few days and at a very good price.
Parts were easy to find. Easy order experience. Order came when expected. Parts went on easy as described.
I have bought several items from here and have been happy with all of them
Everything was amazing! Will definitely be shopping from here again!
Easy tracking and arrival was quick! Will definitely order from Extreme Terrain again.
Product was exactly as described Fast shipping will be ordering from again.
The experience was fine the product is not as good quality as I expected but it will do.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Jesse,
Thanks for taking my call today! I'm glad I could fix your order for you. If you need anything else don't hesitate to reach out to me.
Thanks,
Desiree