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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,019 reviews

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New Jersey
1 review
0 helpful votes
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A++++ service
May 16, 2022

The support staff at Extreme Terrain is top notch!

Date of experience: May 16, 2022
New York
1 review
0 helpful votes
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Really cool
May 15, 2022

Love that it covers my radiator and gives my Jeep character.

Date of experience: May 15, 2022
California
1 review
0 helpful votes
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Great customer service
May 15, 2022

Called a customer rep and helped me get exactly what i needed with recommendations. Very knowledgeable and nice. Parts are on their way we will see how they fit….

Date of experience: May 15, 2022
Ohio
1 review
0 helpful votes
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Excellent experience!
May 15, 2022

Great selection and information! Site was easy to navigate and shipping was fast! The pictures of customer installs were also great. Highly recommend Extreme Terrain!

Date of experience: May 15, 2022
North Carolina
1 review
0 helpful votes
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Quick response!
May 15, 2022

I needed two side and rear window for 2015 Wrangler Sport. I received the product, as described, in 3 days!

Date of experience: May 15, 2022
Florida
1 review
0 helpful votes
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Awesome experience
May 15, 2022

Awesome experience. Speedy shipping and low cost accessories for my jeep

Date of experience: May 14, 2022
Florida
1 review
0 helpful votes
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Grill and headlights
May 15, 2022

Both products were received quickly and are good products

Date of experience: May 14, 2022
Arizona
1 review
0 helpful votes
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Good product
May 14, 2022

Great because your the best one out there and you always have what my jeep needs

Date of experience: May 14, 2022
Illinois
1 review
0 helpful votes
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Awesome service
May 14, 2022

Very satisfied with the whole experience. I would recommend to friends.

Date of experience: May 14, 2022
Michigan
1 review
0 helpful votes
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Pretty easy
May 14, 2022

It was pretty, pretty, pretty easy easy easy but forcing me to write 50 words isn't to cool

Date of experience: May 14, 2022
Illinois
1 review
0 helpful votes
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Fast shipping
May 14, 2022

Easy to use site, fast shipping, great support team

Date of experience: May 14, 2022
California
1 review
0 helpful votes
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Happy with my new gear and will be ordering more in the future. Fast shipping, great prices.

Date of experience: May 14, 2022
California
1 review
0 helpful votes
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Happy
May 14, 2022

Love my grill covers. Fast delivery. Great variety of products.

Date of experience: May 14, 2022
Michigan
1 review
0 helpful votes
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Very pleased with the rapid shipment the quality of the part and the ease of installation with the help of your video instructional... thanks likit!

Date of experience: May 13, 2022
Iowa
1 review
0 helpful votes
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I am unhappy that this item showed in stock and I didn't see "Special Order Ships in 6-8 weeks". I would have chosen something you actually had in stock instead.

Date of experience: May 13, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Georgia
1 review
0 helpful votes
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Great Service
May 13, 2022

Needed a Jeep part, ordered & received quickly. Easy to place order

Date of experience: May 13, 2022
Tennessee
1 review
0 helpful votes
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Extreme
May 13, 2022

It was good mods to the jeep and excited to add more

Date of experience: May 13, 2022
Arizona
2 reviews
0 helpful votes
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Fit perfect in my 94 YJ
May 13, 2022

Great product fix great Its a $#*! to get the old one out Do your self a favor and save 2 hrs destroy the original glove box so you can get to the four screws you need to.

Date of experience: May 13, 2022
Oregon
1 review
0 helpful votes
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The delivery was fast and the quality's excellent. Smooth transaction.

Date of experience: May 13, 2022
Pennsylvania
1 review
0 helpful votes
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Rough Country Bull Bar
May 13, 2022

Haven't installed it yet, but package was undamaged and all parts present

Date of experience: May 12, 2022