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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Nice replacement interior light, easy installation
Great selection and easy ordering. The top fit perfectly and I am enjoying it so much. Works great with my factory doors.
I had a set of these floor mats for 6 years before the drivers side mat finally wore out. Extreme Terrain was the web site where I finally found another set. They arrived in a couplle days and I immediately installed them. The carpet under the mats still looks new after 8 years.
My order was shipped very quickly and I love the product. It fits my tire perfectly and I am very satisfied with my product.
It was quick and easy, delivery was fast. Will definitely return.
Very easy and I love all the pictures with every product
I paid extra for shipping to get my purchase in 3 days and it didn't come in that timeframe.
Everything was very easy to find and the online store was easy to navigate
Fast service. Haven't installed yet. Package looks well protected.
Good help with extreme terrain/Doug
I had a good experience with Doug at extreme terrain picking out my tire and rim size. They look good on my 2020 JL Jeep.
Excellent fit and great look. A must have for protecting the rear cargo area.
Easy to order, shipped quickly and arrived early. Appreciate a smooth shopping experience.
I ordered the wrong part, it was my mistake, but I had no problem dealing with customer service, they got me a return label without a problem, I shipped the wrong pat off, and now I'm just waiting to get the right part there shipping to me.
Easy to order and quick delivery. Will order from again.
We love them, it was fast shipping very nice to work with thanks
Easy and fast and was just what I ordered, plus it fit great and works as it should.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257