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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,078 reviews

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Florida
1 review
0 helpful votes
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Interior Light
May 27, 2022

Nice replacement interior light, easy installation

Date of experience: May 27, 2022
North Carolina
1 review
0 helpful votes
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New top arrived
May 27, 2022

Great selection and easy ordering. The top fit perfectly and I am enjoying it so much. Works great with my factory doors.

Date of experience: May 27, 2022
Nevada
1 review
0 helpful votes
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Cool
May 27, 2022

Wow! Real wow! Can't believe it. Wow showed my friend. He said wow!

Date of experience: May 26, 2022
South Carolina
1 review
0 helpful votes
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Mopar floor matts
May 27, 2022

I had a set of these floor mats for 6 years before the drivers side mat finally wore out. Extreme Terrain was the web site where I finally found another set. They arrived in a couplle days and I immediately installed them. The carpet under the mats still looks new after 8 years.

Date of experience: May 26, 2022
Pennsylvania
1 review
0 helpful votes
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Penn State Tire Cover
May 27, 2022

My order was shipped very quickly and I love the product. It fits my tire perfectly and I am very satisfied with my product.

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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Amazing and sturdy
May 27, 2022

It was quick and easy, delivery was fast. Will definitely return.

Date of experience: May 26, 2022
Mississippi
1 review
0 helpful votes
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Rock rails
May 27, 2022

Very easy and I love all the pictures with every product

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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Disappointed in delivery time
June 25, 2022

I paid extra for shipping to get my purchase in 3 days and it didn't come in that timeframe.

Date of experience: May 26, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Georgia
1 review
0 helpful votes
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Extremely satisfied
May 26, 2022

Everything was very easy to find and the online store was easy to navigate

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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Thank top
May 26, 2022

Good experience good price quick service easy website

Date of experience: May 26, 2022
Alabama
1 review
0 helpful votes
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Side bars
May 26, 2022

Fast service. Haven't installed yet. Package looks well protected.

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Good help with extreme terrain/Doug
I had a good experience with Doug at extreme terrain picking out my tire and rim size. They look good on my 2020 JL Jeep.

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Wethertec Cargo Mat
May 26, 2022

Excellent fit and great look. A must have for protecting the rear cargo area.

Date of experience: May 26, 2022
Arkansas
1 review
0 helpful votes
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Easy Transaction
May 26, 2022

Easy to order, shipped quickly and arrived early. Appreciate a smooth shopping experience.

Date of experience: May 26, 2022
Missouri
1 review
0 helpful votes
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Fast Shipping
May 26, 2022

Check out was easy. Navigating the web site was simple.

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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Mistake
May 26, 2022

I ordered the wrong part, it was my mistake, but I had no problem dealing with customer service, they got me a return label without a problem, I shipped the wrong pat off, and now I'm just waiting to get the right part there shipping to me.

Date of experience: May 26, 2022
Virginia
1 review
0 helpful votes
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Great product
May 26, 2022

Easy to order and quick delivery. Will order from again.

Date of experience: May 25, 2022
Kentucky
1 review
0 helpful votes
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Jeep wheels
May 26, 2022

We love them, it was fast shipping very nice to work with thanks

Date of experience: May 25, 2022
Arkansas
1 review
0 helpful votes
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It was just what she needed!
May 25, 2022

Easy and fast and was just what I ordered, plus it fit great and works as it should.

Date of experience: May 25, 2022
California
1 review
0 helpful votes
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Great
May 25, 2022

The stickers look great on my jeep! Looks brand new. Easy install instructions with tools needed

Date of experience: May 25, 2022